Leads end-to-end eClinical proposal development from RFP/RFI intake through submission and delivery handoff. Oversees study assessment, scope feasibility, pricing, budgets, proposal narratives, and compliance. Manages cross-functional stakeholders, vendors, and the proposal team while coaching staff and improving capabilities. Drives analytics, automation, AI adoption, process optimization, and commercial competitiveness. Requires eCOA expertise, clinical research or CRO experience, advanced Excel, Salesforce proficiency, risk management, and at least five years of relevant experience.
eClinical Proposals Sr Manager (proven experience needed)
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
The eClinical Proposals Senior Manager is responsible for leading the proposal development process from receipt of RFPs/RFIs through proposal submission and subsequent handoff to the delivery team. This role ensures high-quality, compliant, and commercially competitive proposals while managing cross-functional collaboration and supporting team development.
Key ResponsibilitiesProposal Management
- Lead the end-to-end proposal development process for client RFPs and RFIs.
- Deliver platform, licensing, translation, and eCOA Project Management cost estimates within proposal timelines.
- Coordinate and consolidate input from eCOA subject matter experts and stakeholders.
- Ensure proposals are fully compliant with sponsor requirements outlined in RFP documents and study protocols.
- Monitor and analyze proposal metrics, including win/loss rates, vendor reports, and performance trends.
- Review study protocols, synopses, RFPs, and RFI documentation.
- Identify study design requirements, risks, assumptions, and operational considerations.
- Evaluate service scope and feasibility of proposed solutions.
- Clarify requirements and resolve ambiguities through formal sponsor question-and-answer processes.
- Ensure all study activities are accurately costed using approved pricing tools.
- Review and approve Fusion strategies, pricing assumptions, and discount structures.
- Validate budgets to ensure commercial competitiveness and operational viability.
Prepare and oversee the development of:
- Proposal narratives and response content
- Budget proposals and pricing documentation
- Scope of Work documents and Information Sheets
- Provide line management and leadership to the proposal team.
- Drive continuous learning, capability development, and team upskilling.
- Build and maintain expertise in opportunity assessment and proposal management.
- Ensure team competency through coaching, mentoring, and performance development.
- Lead strategic initiatives focused on innovation, automation, and process improvement.
- Leverage analytics, AI, and technology solutions to improve proposal quality, efficiency, and scalability.
- Identify opportunities to optimize workflows and enhance business performance.
Required Skills and CompetenciesEssential
- Line management experience
- eCOA expertise
- Budget development and pricing
- Proposal writing and management
- Vendor coordination and selection
- Strong communication and stakeholder management skills
- Risk assessment and mitigation
- Process development and AI utilization
- Salesforce proficiency
- Advanced Microsoft Excel skills
- Project management experience
- Clinical trial knowledge
- CRO operational experience
5+ years of experience in one or more of the following areas:
- CRO Operations
- Clinical Trial Management
- Proposal Management
- Business Development Support
- Solutions Architecture
Success Profile
The successful candidate will combine strong commercial acumen, eCOA expertise, leadership capability, and proposal management experience to deliver high-quality client proposals, drive operational excellence, and contribute to business growth.
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
ICON plc Dublin, Dublin, IRL Office
ICON plc, South County Business Park, Dublin, Ireland
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