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Test Triangle

Desktop Support Team Lead

Posted 13 Days Ago
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In-Office
Dublin, IRL
Entry level
In-Office
Dublin, IRL
Entry level
Leads desktop support engineering resources, schedules staff, monitors performance, prepares progress reports, and coordinates project logistics. Manages desktop IT equipment deliveries, collections, inventory, stock tracking, packing, shipping, storage, and equipment reuse. Works with delivery management and BAU product sourcing teams to maintain adequate equipment supplies and meet deployment deadlines.
The summary above was generated by AI

Job Title: Desktop Support Team Lead

Duration: 6 months

Location: Dublin, Ireland

Job description:

·       Responsible for managing Activities and engineering resource.

·       Reports into Delivery Manager.

·       Hosts and minutes weekly meetings with the Delivery Manager to discuss progress, resource levels and engineering performance.

·       Schedule engineers and have the authority to flex up and down as necessary.

·       Creation of weekly/monthly reports.

·       Good understanding of the programme, plan and allocate resource at least 6 weeks ahead

·       Create the logistics schedule to manage supply of desktop IT equipment deliveries and

·       collections, to meet pre-deployment dates.

·       Act as liaison between project and BAU product sourcing team to ensure adequate stock of

·       all stock items.

·       Responsible for maintaining inventory for Hardware Stock purchased for the Project

·       Upon receipt into the WSC. Maintain the project Stock Tracker.

·       Responsible for organising packing, wrapping, and palletising of equipment for shipping or storage.

·       To ensure that all decommissioned IT equipment (where appropriate) is turned around for utilisation in the shortest time frames.

·       Any other reasonable task.



HQ

Test Triangle Dublin, Dublin, IRL Office

Dublin, Ireland

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