Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Responsibilities:
● Act as the central coordination point for technical and business led projects, ensuring
that project deliverables and the needs of all stakeholders are met.
● Coordinate internal resources and third parties/vendors to deliver and execute flawless projects
● Typical projects include new partners, new products, changes and enhancements to
products or estates, functionality, features and services, large deployments, business processes, systems
and business tools, and industry changes.
● Manage full project life cycle from project scoping and objectives, business requirements
gathering, through to business readiness, implementation and post-implementation support and review
● Own and manage all aspects of project governance including detailed project plans,
management of risks and issues, including issue resolution and risk mitigation
strategies), project reporting and escalation
● Manage, control and report budget
● Ensure resource availability and allocation
● Conduct detailed business impact assessments and produce detailed project briefings
and communications for impacted stakeholder communities e.g. partners and their
merchants, direct merchants and internal teams
● Effectively manage changes through shifting business priorities, controlling project
scope, resources and timing as needed.
● Use appropriate tools to manage changes in project scope, schedule and costs
● Measure project performance using appropriate systems, tools and techniques
● Report to senior management, project boards and key stakeholders
● Manage the relationship with the partner and all stakeholders
● Establish and maintain relationships with third parties/vendors
● Create and maintain comprehensive project documentation
● Support the Deployment team with Weekly/Monthly reporting tasks
Skills & Qualifications
● Project management experience (minimum 2+ years)
● Proven track record of managing, delivering and coordinating diverse, multiple projects simultaneously to fixed deadlines (to internal and external stakeholders)
● Excellent communication skills including client-facing and at all levels of the organisation
● Ability to assimilate, critically evaluate and convey new information quickly
● Project management certification an advantage (PMP or Prince2)
● Third party / supplier management experience - Warehouse, Vendors, Distribution Centres, Retailers
● Experience of producing high quality project documentation - Project scheduling, tracking, Roll-out plans, Transition between Excel and Gsheets
● Flexibility to adjust to a dynamic work environment and ability to contribute to a growing team
● The ability to work with cross-functional teams internally and externally to achieve results - Customer support team, Tech support team, Partner onboarding team/Implementation delivery team, Partner service team, Migration team, Partner support team, Ecommerce, IT&D)
● A high level of attention to detail, excellent follow through, and reliability
● Experience engaging with people across a variety of levels with diverse backgrounds
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].
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