Jobs at Global Payments

Lead and evolve the end-to-end integration lifecycle and developer experience: own developer portals, sandboxes, SDKs, API documentation and certification, drive cross-functional delivery, measure adoption and time-to-first-value, ensure third-party integrations and AI/security governance, and scale global integration capabilities to reduce friction and accelerate merchant adoption.

The Backbook Sales Advisor is responsible for upselling merchant services to existing clients, managing accounts, and maintaining customer records while identifying revenue opportunities.

The Early Life Specialist contacts new customers to ensure successful onboarding, monitors their progress, resolves issues, and maintains customer records.

Manage and resolve customer complaints, conduct root-cause analysis, handle Financial Ombudsman cases, track and analyse customer satisfaction surveys, respond to online reviews, and coordinate cross-functional stakeholders to drive customer retention, product adoption, and process improvements.