Jobs at Global Payments Inc.

The Early Life Specialist contacts new customers to ensure successful onboarding, monitors their progress, resolves issues, and maintains customer records.

The Cloud Infrastructure Engineer will implement, manage, and optimize Google Cloud infrastructure, ensuring security and reliability while supporting the full lifecycle of operations and configuration management.

The Retentions Advisor is responsible for driving customer loyalty, upselling services, managing customer relationships, and reducing churn through proactive retention strategies.

Resolve customer complaints by investigating issues, conducting root cause analysis, and implementing improvements while maintaining strong customer relationships and satisfaction.

Coordinate and manage full project lifecycle for payment-related deployments, liaising with internal teams and third parties, controlling scope, schedule, risks, budgets, and stakeholder communications to ensure successful implementations and post-implementation reviews.

Manages small to complex projects from initiation to delivery, ensuring they meet time, quality, and budget standards while coordinating with various teams and stakeholders.

The Senior Product Manager will drive the global hardware strategy for a POS platform, managing product lifecycle, regional requirements, and cross-functional alignment across teams.

The Backbook Sales Advisor is responsible for upselling merchant services to existing clients, managing accounts, and maintaining customer records while identifying revenue opportunities.