Teams at Global Payments

Build and manage a sales pipeline for chargeback prevention solutions, generate revenue, conduct discovery, deliver demos, develop business cases, manage pricing and contracts, maintain CRM reporting, and support client onboarding. The role requires payment industry expertise, chargeback knowledge, proven sales performance, strong communication, data analysis skills, and travel to industry events approximately 8–12 times annually.

Build and qualify sales pipelines for ChargebackHelp by prospecting, managing inbound leads, researching conference attendees, conducting discovery conversations, presenting solutions, hosting demos, and scheduling meetings for Sales Directors. Maintain accurate CRM records, campaign attribution, opportunity reporting, and competitive intelligence. The role supports revenue targets and requires frequent travel to industry conferences, approximately 8–12 times annually.

Provides end-to-end operational support for partners, managing communications, expectations, service-level commitments, issue resolution, reporting, and process improvements. Acts as the partner’s internal advocate and trusted advisor, coordinating with stakeholders to identify root causes, implement solutions, and prevent recurrence. Reviews trends, supports operational enhancements, and maintains expertise in internal knowledge sources while delivering timely, professional customer support.