Creative Lead - Design

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the team

The Global Brand & Creative team within Marketing is responsible for our brand and marketing creative. From building brand awareness campaigns to designing experiences like Dreamforce, our multi-faceted team does it all. We are a collection of designers, copywriters, strategists, PMs, and more, whose sole purpose is to bring the brand to life across our incredible portfolio of work.

About the role

Salesforce continues to grow at scale - across markets, audiences, and moments that matter most. As that growth accelerates, it is critical that our most important initiatives benefit from strong creative leadership, clear brand stewardship, and flexible capacity that can meet moments of peak demand without sacrificing quality.

As Creative Lead (ACD) of Flex Creative, you will serve as senior strategic creative leadership embedded in-market, providing conceptual and strategic creative muscle across our most important brand moments, strategic events and campaign efforts. This role exists to help solve for scale and influence, ensuring that high-impact work benefits from strong creative direction, stays in-house whenever possible, and is delivered with consistency and craft.

Reporting directly into the SVP, Global Brand & Creative,you will partner closely with senior brand and creative leadership, Global Design Production, and Creative Operations to shape how Flex Creative works, where it engages, and how it scales, while also acting as a mentor, brand ambassador, and trusted creative voice for local brand and creative teams.

This is a senior, highly collaborative role for a creative leader who thrives in ambiguity, understands how to balance flexibility with rigor, and can influence outcomes across teams, regions, and moments that matter most.

What you will do

• Provide additional conceptual and strategic creative leadership on our highest-value initiatives, with a primary focus on brand, events and campaigns

• Partner with Creative leadership and Operations to define processes and ways of working that ensure Flex Creative is engaged on high-impact work while remaining flexible enough to scale during key moments

• Partner with Global Design Production leadership and Operations to understand planning, intake, and volume of work, identifying project opportunities that Flex Creative should take on

• Hire, onboard, and manage a team of art directors, designers, and copywriters to drive scale, efficiency, and creative excellence

• Act as a senior creative leader in-region, providing mentorship, guidance, and perspective to local brand and creative teams

• When needed, serve as a local voice for brand and creative, supporting messaging alignment and creative continuity as work is pulled through regionally

• Help solve for creative scale and influence across the organization, ensuring the right creative leadership is applied to the right moments

• Act as a creative and brand ambassador for local brand and creative teams, providing creative direction/guidance, narrative consistency, and perspective to ensure consistent, best-in-class output
   

What experience you have

• BA or BFA in Art/Design

• Extraordinary design skills

• World-class portfolio of work

• Outstanding presentation skills and proven ability to produce and pitch world-class strategic presentations to all levels of an organization

• 12+ years experience in art direction and design in a creative agency or client-side group; experience working with B2B / technology brands is a plus

• 8+ years experience leading and managing a team in a creative agency or internal creative group; global experience is a plus

• 8+ years experience in marketing work with a rich portfolio including digital, print, interactive, website/mobile design and video

• Hands-on expertise in developing creative solutions and campaigns across all mediums: advertising, film, websites, mobile and graphic design, Corporate ID, interactive, social campaigns, content marketing and events

• Expert knowledge of creative process and all digital creative software tools; AI experience and knowledge is a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.