Jobs at Salesforce

Manages critical customer issues and Sev 1 incidents as an incident commander, coordinating Support, Engineering, Operations, Sales, Product, and other cross-functional teams through resolution. Represents Salesforce on customer bridges, leads incident response and retrospectives, drives customer and employee satisfaction, improves operational processes, and provides follow-the-sun coverage. The role requires strong executive communication, technical literacy, project management, cloud infrastructure knowledge, and experience handling sophisticated enterprise incidents.

Lead site reliability engineering for large-scale, internet-facing Salesforce services. Responsibilities include incident command, root cause analysis, postmortems, observability, automation, self-healing systems, AI-powered operational tooling, performance optimization, and SLO governance. The role designs durable workflow platforms, mentors engineers, collaborates with development and product teams, and supports a 24/7 global operations model.

Leads pre-sales technical engagements for Informatica data management solutions. Partners with account executives, conducts discovery, delivers demonstrations and proof-of-concept engagements, responds to RFIs and RFPs, and provides solution architecture guidance. Builds relationships with technical and business stakeholders, translates technical capabilities into business value, collaborates cross-functionally, shares best practices, supports customer events, and provides product feedback.

Provide technical support for cloud products, managing customer issues and escalations through Salesforce CRM. Analyze, reproduce, troubleshoot, and resolve software problems while coordinating with partners and internal product teams. Support customers throughout the resolution lifecycle, identify product defects, manage expectations, and help prevent escalations. The role requires Java programming, relational database, operating system, cloud platform, API, and network troubleshooting knowledge, along with fluent French and excellent English.

Own the full sales cycle for Salesforce Customer 360 and Agentforce solutions across the Netherlands SMB market. Responsibilities include prospecting, new-business acquisition, account expansion, territory and account planning, consultative discovery, solution selling, relationship development with C-level stakeholders, and closing complex technology sales. The role requires collaboration with business development, pre-sales, marketing, and account teams while managing performance against sales targets.

Own the full enterprise sales cycle for Salesforce Revenue Cloud across the UK and Ireland, from prospecting through closing high-value deals. Advise C-suite customers on revenue operations transformation, automation, AI, CPQ, billing, and subscription management. Build strategic relationships, lead complex multi-stakeholder engagements, collaborate with Salesforce teams on solution demonstrations, and exceed sales targets.

Partners with Salesforce Commerce Cloud customers to drive business value, adoption, governance, and digital transformation. Builds executive relationships, advises on organizational strategy and change, identifies risks, develops adoption roadmaps, explains product capabilities, and collaborates with account teams to achieve customer goals. Requires strong consulting and trusted-advisor skills, C-level communication ability, Spanish and English fluency, and expertise in cloud or industry solutions, ideally retail e-commerce and omnichannel strategy.

Identifies and qualifies inbound sales opportunities for the UKI public sector and NGO market. Engages prospects by phone and email, analyzes needs, overcomes objections, nurtures leads, maintains targeted communications, and meets monthly qualified-opportunity quotas. Collaborates with Marketing and Account Executives to improve lead quality and conversion while developing expertise in Salesforce business application solutions.

A 12-month Salesforce graduate rotation program combining sales and solution engineering rotations. Participants receive structured onboarding, prospecting and qualification training, customer discovery experience, solution demonstrations, campaign support, and coaching from experienced professionals. Successful graduates may progress into Sales Development Representative, Business Development Representative, or Account Executive roles. The program requires a bachelor’s degree, 2025 or 2026 graduation, fluency in English, and essential Arabic fluency.

A 12-month graduate rotation program combining solution engineering and sales rotations. Participants learn Salesforce solutions, support customer demonstrations, conduct discovery, develop customer points of view, prospect, qualify leads, and build sales pipeline. Successful graduates may progress to Associate Solution Engineer or a specialist solution engineering role.

A 12-month graduate rotation program combining solution engineering and sales rotations. Participants learn Salesforce solutions, support customer demonstrations, conduct discovery, develop customer points of view, prospect, qualify leads, run campaigns, and build sales pipeline. The program includes structured training, certifications, mentoring, and potential progression to Associate Solution Engineer after completion.

Drive pipeline and revenue by acquiring new clients and expanding existing accounts for Slack. Manage complex SaaS sales cycles, engage C-suite and cross-functional stakeholders, develop value-based propositions, educate customers, build account and mutual close plans, collaborate with sales and customer success teams, forecast effectively, and provide customer feedback to support continuous product improvement.

Owns a portfolio of enterprise customer risks, serving as the primary escalation point for complex, high-visibility issues. The role coordinates executives and cross-functional teams, drives root-cause analysis, resolves customer concerns, manages Red Account lifecycles, and identifies systemic process improvements. It requires strong MuleSoft and enterprise integration expertise, consultative communication, executive influence, and the ability to translate technical issues into business outcomes.

Own the full sales cycle for Salesforce Marketing Cloud across the French market, from prospecting through close. Generate pipeline, accelerate deals, expand existing accounts, deliver consultative solution selling, conduct demos, build executive relationships, and collaborate with account executives, presales, marketing, business development, and partners.

Build and deploy Salesforce Data 360 solutions in enterprise customer environments. Develop ingestion pipelines, data models, identity resolution, integrations, retrieval systems, vector search, and agent communication protocols. Write SQL, Python, and Apex; test and debug production implementations; apply security, governance, and distributed-systems principles; and collaborate with customers, architects, partners, and product teams through deployment, handoff, and stabilization.

Reviews complex SaaS contracts for revenue recognition compliance under ASC 606 and US GAAP. Partners with Sales, Legal, Pricing, and Operations during negotiations; supports audits, SOX compliance, revenue reporting, documentation, training, process improvements, and special projects. The role requires cross-functional communication, accounting expertise, and the ability to manage changing business models, including acquisitions and AI-driven strategies.

Manages Salesforce Marketing Cloud customer success by understanding business goals, guiding adoption, advising on governance and organizational change, mitigating risks, and building executive relationships. The role develops adoption roadmaps, communicates product updates, recommends Salesforce services, and drives measurable business value. French and English fluency, consulting expertise, Salesforce knowledge, and 7–10 years of relevant experience are required.

Partners with customers to accelerate business value from Salesforce Marketing Cloud and other Salesforce products. Responsibilities include assessing customer goals and capabilities, developing adoption plans, advising on governance and organizational change, mitigating risks, building executive relationships, coordinating with account teams, recommending services, and communicating product updates. The role requires Arabic and English fluency, strong consulting skills, Salesforce expertise, and the ability to influence C-level stakeholders.

Partners with Salesforce customers to accelerate business value, adoption, and return on investment. Advises customers on strategy, governance, organizational change, product capabilities, and technology roadmaps. Builds executive relationships, identifies risks, develops mitigation plans and adoption paths, communicates product updates, and collaborates with account teams to support customer goals. Requires fluency in French and English and strong consulting and C-level engagement skills.

Manage strategic Salesforce customers by understanding their business goals, guiding adoption and organizational change, mitigating risks, and driving measurable business value. Build executive relationships, develop adoption roadmaps, explain Salesforce capabilities, coordinate with account teams and executives, recommend additional services, and communicate product updates. The role requires German and English fluency, strong consulting and trusted-advisor skills, and the ability to influence C-level stakeholders.