About us:
Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.
Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.
Founded in 2013, Amach was created to solve a specific problem in aviation: too much complexity, too little usable intelligence. We help airlines modernise their operating model using cloud, data and Al-delivered by teams with deep aviation domain expertise.
Our goal is to maximize airlines' operational efficiency by optimizing resource use, reduce costs and increase customer experience and satisfaction.
The IT Contracts Manager is responsible for the governance and lifecycle management of all technology-related contracts, ensuring that supplier agreements support the airline’s operational, regulatory and transformation objectives. This role plays a critical part in managing commercial risk, ensuring compliance with standards and driving value from technology vendors across areas such as cloud services, software licensing, infrastructure and outsourced IT services.
The Contracts Manager will work closely with the legal department to Develop and improve contract templates, playbooks and processes, ensure that legal processes are adhered to, identify gaps where needed and support any related ongoing improvement initiatives.
Please note this is a hybrid position and you'll be expected to work from our customer's Dublin office 3 times per week.
Key responsibilities & duties include:
- With support from Legal, negotiate and manage commercial terms including pricing, renewals, auto-renew controls, uplifts, service credits, warranties, and termination/exit provisions.
- Partner with Legal to ensure contracts appropriately address data protection, confidentiality, IP, liability/indemnities, audit rights, and regulatory obligations.
- Coordinate with IT Cyber, Privacy, and Risk teams to support supplier due diligence and ensure security requirements are captured in contracts and statements of work.
- Manage software and cloud subscription renewals; build forward-looking renewal calendars and provide options (renew, re-compete, consolidate, or retire).
- Maintain accurate contract records, metadata, and key obligations in the contract management system or repository; ensure version control and audit readiness.
- Support vendor performance governance (SLAs/KPIs), contract compliance, and issue resolution; track disputes and drive timely remediation.
- Collaborate with Procurement/IT stakeholders on sourcing events (RFP/RFQ), statements of work, and purchase documents to align scope, deliverables, acceptance criteria, and payment milestones.
- Monitor spend, commitments, and savings; contribute to budgeting/forecasting by providing renewal and consumption insights.
- In conjunction with Legal dept, support the development and improve contract templates, playbooks, and processes; train stakeholders on contracting best practices and policy adherence.
- Advising stakeholders on approval processes, contract structure, policy compliance and risk.
- Act as a primary contact for business owners for contract management issues Act as a primary contact managing contract workflow.
- The Contracts Manager will work with Legal to (a) develop and maintain standard contract playbooks/templates and self-service checklists (with defined escalation) enabling the business to progress low risk template based contracts more efficiently within agreed guardrails, and apply these in day-to-day contracting to build out /develop and improve contract templates, playbooks, and processes; and (b) and deliver training to business stakeholders in the Tech team on the use of templates, checklists and escalation thresholds.
- The role will act as principal point of contact for Tech with the legal team.
- The role will support Tech with forward-planning for contract renewals and new vendors / contracts.
Required Experience:
- Relevant third-level qualification in Business, Law, Procurement, Finance, IT, or equivalent practical experience.
- Significant experience in IT contract management, vendor management, procurement, or commercial management (software, cloud, infrastructure, telecoms, or managed services).
- Demonstrated experience supporting or leading contract negotiations, renewals, and change controls.
- Working knowledge of key contract concepts (MSA/SOW structures, SLAs, indemnities, confidentiality, audit rights, termination/exit).
- Capable of translating complex terms into clear guidance for non-specialists.
- Comfortable managing multiple concurrent renewals, escalations, and governance tasks.
- Team player
- Highly organised with excellent communication and stakeholder engagement skills
Desirable skills:
- SharePoint, AI Tools experience
What’s in it for you:
- An opportunity to join a fast-growing company
- Options for career advancement
- Learning and development opportunities
- Flexible working environment
- Competitive salaries based on experience
Equal Opportunity Employer:
Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.
If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!
Not for you?
Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities.
P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people.
At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace.
Your personal data
Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be:
- Used lawfully, fairly and in a transparent way
- Collected only for valid purposes and not used in any way that is incompatible with those purposes
- Relevant to the purposes we have told you about and limited only to those purposes
- Accurate and kept up to date
- Kept only as long as necessary for the purposes we have told you about
- Kept securely
If you would like to contact us about your data, please use the following address: [email protected]
Amach Dublin, Dublin, IRL Office
Dublin, Ireland
