Cloud Services Administrator

Office Location: Dublin 2, Ireland (Hybrid, Minimum one day per week onsite (Thursday preferred))

Contract Start Date: Early Jan 2027

Contract: 12 Months, with further extensions anticipated to go upto 3 years.

Organisation Overview

The organisation supports six independent statutory bodies that share centralised Corporate Services, including ICT support.

Its IT environment is built around a Microsoft Azure cloud ecosystem, supporting key applications such as Dynamics 365, SharePoint Online and bespoke business applications. The environment leverages Microsoft 365 security services, including Defender for Office 365, Defender for Cloud and Defender for Endpoint.

The organisation is seeking Cloud Services Administrator to support the ongoing development, management and security of its Azure environment. Responsibilities include optimising existing cloud infrastructure, implementing best-practice architecture, strengthening security controls and ensuring alignment with NIS2, Irish NCSC guidance and public sector cybersecurity requirements.

The scope covers the organisation's Azure cloud environment, with coordination required with external ICT providers where cross-tenant integrations or dependencies arise.

Nature of Services Required

The Office seeks experienced Cloud Services Administrator resources, with previous public/civil service experience and experience in engaging with OGCIO support interaction / integrations.

The Cloud Services Administrator will assist the Office through services not limited to;

·         Implementing, maintaining, supporting, developing and in some cases, designing environments which involve Azure cloud-based service components, including public, private government-cloud and hybrid.

·         Providing experienced skillsets in Azure cloud services deployment, security, encryption, identity & authentication, traffic analysis and related techniques.

·         Working with Azure Entra ID / Active Directory integration and Azure SQL Server, or equivalent.

·         Maintaining integrity of high availability network infrastructures and interoperability with cloud platforms so performance is consistent for all users.

·         Confidently communicating with stakeholder teams as required to detail, analytical and problem-solving skills.

·         Architecting and implementing Cloud solutions for BI requirements, release management and scripting (Bash based on solutions).

Key Responsibilities:

Minimum Requirements (Mandatory)

·         Proposed resources must have:

o    at minimum of seven (7) years’ experience as a qualified Azure Technical Consultant in Microsoft technologies, providing clear evidence of supporting similar scale Microsoft cloud ecosystems

o    skillsets in Microsoft 365 administration, including Office 365, Exchange Online, Azure Entra ID, and Intune Endpoint Management.

o    Experience of working in conjunction with and/or as part of public/civil service ICT teams.

Qualifications

·         It is a mandatory requirement, that the Resource proposed hold the following qualifications or equivalents:

o    Certified Computer Science or associated technology qualification

o    Microsoft Azure Administrator Associate (AZ-104), or more recent equivalent

o    Microsoft Certified: Security, Compliance & Identity Fundamentals (SC-900), or more recent equivalent

o    Microsoft 365 Certified: Fundamentals (MS-900), or more recent equivalent

Language Requirements

·         Fluent English language skills (C2 Proficient)

Key Deliverables

The following non-exhaustive list of Key Deliverables are applicable to this Role.

·         Design, deploy, maintain and support of Hybrid Infrastructure estate across Azure Cloud, Office 365 and OGCIO-BTS federated services.

·         Configuration and management of core component Azure IaaS/SaaS services and maintain these across the cloud ecosystem.

·         Maintains cloud ecosystems services, with key contribution to SOP development for internal ICT Support services team.

·         Ensure ICT ecosystem and environment aligned with OMB-ICT and OGCIO-BTS security strategies and policies.

·         Clear in communication, customer facing roles.

·         Experience in managing Microsoft Azure ecosystem technologies and co-ordination in cloud-native implementation / migration projects.

·         Working in multi-vendor and cross-business unit environments.

Key Experience/Competencies/Skillsets

The following Experience/Competencies/Skillsets are applicable to this Role.

Microsoft Azure - Successfully completed Azure exams and certifications around Azure administration.

·         Microsoft Certified: Azure Administrator

·         Microsoft Certified: Azure Fundamentals

·         Microsoft Certified: Microsoft 365 Fundamentals

·         Microsoft Certified: Security, Compliance & Identity Fundamentals

Experience public/civil service environment

·         Delivering digital services transformation projects / programs.