At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
Job DescriptionCLO Deal Administration ManagerThe Collateralized Loan Obligation (CLO) Group is a division within Corporate Trust Services. CLOs are structured finance vehicles that issue both debt and equity liabilities, with the proceeds used to purchase a portfolio of collateral.
We are seeking to appoint a CLO Deal Administration Team Manager with strong leadership capabilities and detailed knowledge of Collateralized Debt Obligations (CDOs and CLOs), Private Credit, and Loan Funds. The successful candidate will have experience onboarding new clients, managing information flow across multiple systems, cash and asset reconciliations, and loan/bond trade settlements.
This highly motivated individual will lead a team of CLO Deal Administrators and effectively manage the demands of the role as the business continues to grow.
The role holder will take ownership of all functions required within this position.
- Manage the operational activities of the CLO Deal Administration team by planning and scheduling deliverables, coordinating with related departments, and ensuring work schedules are met.
- Monitor team performance against agreed SLAs, KPIs, and quality measures, providing coaching, feedback, and development support to ensure individual and team objectives are achieved.
- Oversee a portfolio of CLO, Private Credit, and Loan Fund clients, ensuring all operational deliverables are completed accurately and within agreed service levels.
- Maintain oversight of daily portfolio reporting, monthly cash and par reconciliations, loan trade and bond settlements, asset servicing activities, and exception management processes.
- Review and approve key team deliverables, ensuring adherence to operational procedures, risk controls, and client service standards.
- Maintain a strong risk and control environment through effective oversight of operational processes, issue management, audit requests, and regulatory requirements.
- Manage team capacity, resource allocation, and succession planning to support business growth and client service commitments.
- Partner with Relationship Management, Analytics, Loan Administration, and other operational teams to support new client onboarding, CLO closings, resets, refinancings, amendments, and ongoing client servicing activities.
- Develop and maintain strong client relationships, acting as a senior escalation point and ensuring high levels of client satisfaction.
- Lead and support strategic initiatives focused on process optimisation, automation, and operating model enhancements.
- Support talent development by training and mentoring junior staff and participating in recruitment and Early Careers Programmes.
- Support recruitment, onboarding, and retention initiatives to build a high-performing team.
Experience
- Minimum 5 years' experience in Financial Services within a similar role, including previous experience of CLOs, Private Credit, and Loan Funds.
- Proven leadership experience with responsibility for managing and developing teams.
Skills
- Technical and product expertise, demonstrating a strong understanding of CLO structures and lifecycle events.
- High level of follow-through and accountability.
- Ability to embrace, promote, and implement change within a team environment.
- Capacity to excel in a dynamic environment and build strong relationships across multiple business lines.
- Strong communication and stakeholder management skills.
- Ability to manage a substantial and diverse workload while maintaining a high level of attention to detail.
- Strong Microsoft Excel skills are desirable.
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week. Cherrywood Office Location
Accessibility
We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.
Total Rewards
U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.
We offer a market-competitive compensation package that includes:
Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.
We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.
We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.
Closing Date
Posting may be closed earlier due to high volume of applicants.
We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.
