ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Clinical Training Development Lead at ICON, you will be responsible for leading the development of innovative training programs and educational materials that enhance the learning experience for our employees and stakeholders.
What You Will Do:
As the Clinical Training Development Lead, (with appropriate and necessary guidance) manage courseware development including course design, publishing, testing and deployment. Provide technical, instructional design and
operational management for programs and be accountable for meeting project commitments. Communicate and ensure a global understanding of training strategy and goals.
Key responsibilities include:
Manage deliverables according to endorsed plans and timelines across multi-functional teams including course design, development and deployment.
Partner with associated business line and Subject Matter Experts
(SMEs) to proactively identify training needs and development and deployment of training programs, with supervision and input as needed.Advise on processes, as needed, monitor activities related to compliance oversight of training programs
Ensure programs and projects are evaluated for effectiveness and customer satisfaction and that feedback is utilized as part of the continuous improvement process.
Development of metrics and performance measures, reporting and analysis to meet business needs, and regulatory requirements; budget management; develop and manage budget for training projects.
Ensure compliance to training and education regulatory requirements and consistent implementation of best practices, standards, and training globally to support inspection readiness
Your Profile:
You will have solid scientific operations experience, with the ability to manage competing priorities and develop your team.
Required qualifications and experience:
Demonstrated knowledge of adult learning principles, experience design,
Familiarity of the business of Clinical Research & Development, Pharmacovigilance, and/or Regulatory in the pharmaceutical industry.
Demonstrated ability to manage multiple projects concurrently.
Some prior experience in monitoring adherence to compliance-based training programs.
Proficiency in Microsoft Office, and multiple of the following: Articulate 360, Storyline, Rise, Vyond, Synthesia, Camtasia, Well Said Labs, Powtoons
Minimum of 1 year of pharmaceutical industry with focus on pharmacovigilance, regulatory and or clinical development.
Minimum of 5 years experience designing, developing, and delivering learning solution
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
ICON plc Dublin, Dublin, IRL Office
ICON plc, South County Business Park, Dublin, Ireland


