Client Operations Manager

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world’s largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.

Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking.  We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.

The Client Operations Specialist/Manager will join the Client Management Operations team in Dublin and will be responsible for providing support to the team leader and our existing operations professionals on a broad range of operational responsibilities including portfolio events for EMEA discretionary accounts and funds, ad hoc operational tasks related to client operational servicing, custodian engagement, regulatory implementation, etc.

In particular:

• Managing portfolio events including launch of funds share classes, custodian changes, discretionary accounts on-boarding, in kind and termination

• Project managing the implementation of portfolio events across external and internal stakeholders including the portfolio management team, legal, compliance and other relevant support functions

• Providing exceptional client service and manage client queries, ensuring they are addressed in a timely and comprehensive fashion

• Serve as a first point of contact for operations-related questions/requests

• Day-to-day execution and maintenance of a wide array of operational tasks/processes

• Continue to develop on existing operational skills and develop subject matter expertise

REQUIRED SKILL SET

We are seeking an exceptional candidate with a strong background in investment operations and a proven track record in managing complex projects and client interactions. The ideal candidate should possess the following qualifications, experience, and skill set:

• Prior knowledge and experience in Investment Operations/Client Operations/Investment Administration.

• Previous experience in client relationship management and project management would be advantageous

• Familiarity with regulatory requirements and experience in facilitating regulatory requests

• Continuously developing operational skills and striving to become a subject matter expert

• Demonstrated ability to manage projects and client outreaches under tight deadlines

• Strong organizational skills, attention to details and ability to work autonomously and proactively

• Proficiency in IT skills, including intermediate Excel skills

• Excellent communication skills and the ability to adapt communication style to different internal and external audiences

• A clear commitment to PIMCO's culture, values, and approach

• Proficiency in German and/or Italian is preferred

Equal Employment Opportunity and Affirmative Action Statement

PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws.

Applicants with Disabilities

PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.