Central Operations Manager
Role Summary
The Central Operations Manager will work closely with the COO, Central Operations Director, senior leaders and all teams across Operations to coordinate priorities, resolve operational challenges and drive cross-functional delivery and change. The role requires a confident, credible manager who can manage senior stakeholder requests, exercise sound judgement, challenge constructively and translate business priorities into clear actions and outcomes.
Roles and Responsibilities:
Act as a trusted point of contact for senior stakeholders, confidently managing requests, expectations and competing priorities.
Use operational data and KPIs to support decisions and recommend improvements.
Prepare clear, concise presentations, reports and recommendations for senior leaders.
Coordinate cross-functional activity, resolve dependencies and translate strategic priorities into clear plans, ownership and measurable outcomes.
Drive the implementation and adoption of change, ensuring impacts are understood, stakeholders are engaged and new ways of working are embedded.
Act as the key liaison between integration teams and Operations teams, coordinating inputs, actions and dependencies and supporting the implementation of integration-related change.
Build and maintain strong stakeholder relationships across Operations and Service Lines, influencing effectively and providing constructive challenge where required.
Identify and resolve operational issues, risks and bottlenecks, escalating where appropriate.
Develop and improve processes, policies and controls to enhance efficiency, quality and compliance.
Promote accountability, collaboration and continuous improvement across Operations.
Qualifications / Experience
- Strong experience in operations, business transformation, consulting or cross-functional programme delivery within a complex corporate or professional services environment.
Experience supporting integration, transformation or complex change programmes, with the ability to translate programme-level plans into practical actions for functional teams.
Strong analytical skills, with advanced PowerPoint and Excel capability and the ability to create impactful presentations and reports that clearly communicate findings, recommendations, and business strategies.
Confident communicator with strong judgement and executive presence, and the ability to influence and constructively challenge senior stakeholders.
Proven ability to coordinate complex cross-functional delivery, manage competing priorities and achieve outcomes across teams without direct authority.
- A commitment to equity, diversity, and inclusion are highly valued.
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About UsWe are Grant ThorntonAt GT Ireland we don’t just predict your future, we build it.
What does this mean for you?
At Grant Thornton, we provide equitable opportunities for all our colleagues. We are a responsible, sustainable business where equity, diversity and inclusion (ED&I) is at the forefront of our workplace culture agenda, and today, we continue to build and develop on our existing ED&I structure and strategy to meet our workplace culture needs. People are at the heart of our business and teams built with varied individuals present diverse viewpoints, which need to be heard and valued.
We are all at our best when we are able to be ourselves and we view integrity and authenticity as integral values to bring to our day-to-day work-life at the firm. We are excited to see the personality and perspectives you will bring to our team because we know we will all benefit from them. Diversity of thought, background and experience enables better decision-making, improves the quality of our delivery, and helps us to meet the needs of our clients. Our firm is built on people and their ideas, so we want to hear all the new perspectives and fresh thinking you have to offer. You form the bedrock of our firm’s best-practice principles and we will champion you as leaders from day one.
Reward and benefits
Our reward and benefits are designed to create an environment where our people can flourish. We are committed to building a culture where our people have access to the necessary benefits to help promote a healthy lifestyle and thrive.
Recognition
We want to create a culture of recognition and celebrating success, by saying thank you to people who surpass our expectations and recognising the right values and behaviours. Our Shout Out recognition scheme is our way of highlighting and promoting achievements. Whether you simply want to say thank you, celebrate a special occasion or give an award for doing something exceptional, you can do all of this and more through the scheme.
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