We are looking for a Business Development Manager who will be responsible for managing existing retail accounts and securing new business opportunities through services like Tax Free Sales, Dynamic Currency Choice and Media products.
The successful candidate will have the confidence and professionalism to engage with senior contacts within target businesses, from executives to individual store staff, when needed. Building and maintaining strong relationships will be key to success in this role.
As Business Development Manager you will actively seek out new business opportunities, establishing connections with key decision-makers within target client companies. This will involve using all available tools to gather important information. Additionally, the Business Development Manager will schedule meetings with these contacts and present tailored proposals that highlight the value Global Blue can offer. Strong negotiation skills, the ability to handle objections, and a natural flair for closing deals will be crucial to securing new business.
Main duties and responsibilities
- Build strong & close relationships with existing clients
- Delivery of agreed business targets
- Delivery of account specific contractual obligations
- Development and ongoing management of a new business pipeline
- Work with the Global Blue Technology team to create, deliver and roll out any POS or PSP developments or any other technology developments which are required
- Coordination of store staff training activities within existing & newly won accounts
- Manage the relationship with UK POS companies and work in conjunction with them to drive new business leads
- Work closely with the Payments team to help drive new business leads from partner companies.
- Account contract negotiations
- Customer relationship management
- Accurate use the Global Blue CRM system to capture opportunities, plan, record and report account specific activity
Key competencies
- High level of drive and tenacity
- Self-motivated, customer focused and target driven
- Strong team player with the ability to work autonomously and use initiative
- Proven experience of winning new business
- Excellent at building and managing customer relationships
- Business acumen and commerciality with understanding of all stages of the sales cycle
- Negotiation and influencing
- Strong communication and presentation skills
- Ability to sell the full product portfolio
- Priority planning
- Good knowledge of MS Office products
Business Knowledge/Educational Background
- Genuine sales talent with proven strong results orientation, passion and determination
- Proven new business Hunter who can demonstrate winning new business, ideally in retail accounts
- Strong written and spoken English
- University graduate preferred
Experience
- 2+ years’ proven experience working on Business Development ideally within Retail Services, Acquiring or Payment Services.
Additional information
- If you recognize yourself as the candidate we are looking for, don't hesitate to apply. Please send your application (with CV and cover letter including your salary request) via our company website as soon as possible. We are reviewing the applications and having the discussions with the candidates continuously and will fill the position when we find a suitable candidate.
At Global Blue, we firmly believe that enhancing the shopping experience drives performance.
Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.
As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.
Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.
Together, we innovate, create, and strive towards a brighter future for the businesses we serve.
With Global Blue, enjoy the journey.
Top Skills
Global Blue Dublin, Dublin, IRL Office
Dublin, Dublin, Ireland
