About us
At Fenergo, we’re not just building software—we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game.
We’re more than a global leader in AI-powered client lifecycle management—we’re reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries.
But we don’t stop there.
At Fenergo, we believe in a world where financial institutions aren’t just compliant—they’re confident. Where technology doesn’t just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world.
Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We’re tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind.
Join us, and be part of a team that’s building smart solutions, solving real problems, and shaping the future—together.
Key Responsibilities
- Support the bid managers to fulfil the end-to-end Bid Management function by providing central management for global bid opportunity responses, including bid task assignment, tracking, collating, packaging, managing ad-hoc queries / request.
- Coordinate proposal input from a variety of stakeholders, typically involving contributions from Sales, Client Solutions, Engineering, Risk & Privacy, Security teams and more.
- Bring your organisational skills and effectively prioritise work to meet client deadlines.
- Ensure proposal documents follow corporate branding guidelines and quality standards by assisting the bid team in proof reading and formatting of proposal documents.
- Work closely with the Bid Managers to ensure key content is gathered, maintained and continuously updated in bid libraries using AI tools.
- Escalate to the Bid Management Team Lead if there are any risks, issues or dependencies which puts the submission timeline at risk.
- Attend Bid Sign On meetings, collate and distribute minutes / follow up actions.
- Support in managing and responding to the annual Vendor Due Diligence and Security assessments for our existing client base.
- Build strong relationships within the regional Sales teams, and our stakeholders.
Requirements
Key Expectations
Skills
- 2+ years’ experience in Bid coordination or similar project-based role
- Excellent written and verbal communication skills.
- Ability to present written information in a professional and concise format.
- Ability to manage and prioritise workload effectively.
- Willingness to support team with variety of cases simultaneously and ability to handle competing deadlines
- Strong attention to detail.
- Strong computer literacy, including Excel, Word, PowerPoint, Outlook packages.
- Experience in online proposal tools advantageous
- Demonstrated mindset for continuous learning and knowledge transfer
- Literacy in AI tooling
Benefits
Our promise to you
We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs.
- Collaboration: Working together to achieve our best
- Outcomes: Drive Success in every engagement
- Respect: A collective feeling of inclusion and belonging
- Excellence: Continuously raising the bar
What’s in it for you?
- Healthcare cover through the VHI
- Company pension contribution
- Life assurance/ Income protection
- 23 days annual leave
- 3 company closure days
- Annual bonus opportunity
- Work From Home set-up allowance
- Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
- Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee and much more
- Buddy system for all new starters
- Collaborative working environment
- Extensive training programs, classroom and online, through ‘Fenergo University’
- Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies
- Defined training and role tracking to allow you see and assess your own career development and progress.
- Active sports and social club
- State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area
Diversity, Equality, and Inclusivity
Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.
Recruitment Safety
For information on our recruitment process and how to verify communications from Fenergo, please visit our Careers page.
Fenergo Dublin, Dublin, IRL Office
Castleforbes House, Mayor Street, North Wall, Dublin, Ireland
