Coordinate global payroll processing, resolve client payroll issues, support audits and projects, lead client payroll implementations, improve processes through automation, manage team resources, oversee billing and proposals, validate payments, monitor service delivery, and recruit and develop junior staff. The role requires payroll expertise, strong Excel and communication skills, confidentiality, stakeholder management, organization, and experience managing deadlines and people.
Department overview
The Grant Thornton FAAS department is a specialist team who primarily services complex large-scale and Multinational Companies (MNCs), focusing on being a centralised point of contact for their global requirements. Our experienced and multicultural teams are experts in areas of Global Compliance and Reporting Solutions (GCRS) and, Flexible People Solutions, Business Process Outsourcing (BPO) and Global Payroll Solutions (GPS) operating through our Centre of Excellence in Ireland. Grant Thornton Global Payroll Solutions team is a group of dedicated experienced payroll professionals who are focused on providing Global Payroll Solutions to our clients.
This role will suit an experienced, motivated payroll professional who is willing and interested in further developing their career in all aspects of Global Payroll Solutions.
You will be working as part of our managed service team with our member firms in the Grant Thornton network to deliver payroll services to small, medium and large multinational companies across the globe.
Main duties and responsibilities
- Co-ordinating the delivery of client payroll processing via our Global Payroll Platform Payzaar, working in conjunction with our member firm payroll teams.
- Manage the resolution of payroll issues utilising the international network of Grant Thornton firms to procure and co-ordinate solutions to client queries.
- Supporting clients in short term project engagements, payroll audits and short-term staff shortages.
- Leading implementation teams to on-board new clients through their payroll transition from a current provider to the Grant Thornton payroll service.
- Managing projects to improve service delivery for our clients via automation & process improvements.
- Onsite and offsite client payroll support with end-to-end processing of domestic and international payrolls
- Recruitment, development and training of junior team members.
- Monitoring KPI’s and adherence to service delivery schedules for clients.
- Billing and client take on administration.
- Managing the firm's responses to RFP's and client proposals.
- Payment validation and approval for a variety of beneficiaries
Managing team resources to support our clients.
Interest in industry trends and updates.
Required essential skills / attributes.
- Payroll qualification (IPASS or industry equivalent)
- Proven track record in a payroll role with an intention to pursue a career in international payroll
- Excellent computer skills (MS Office) including strong excel skills
- High level of attention to detail
- Experience managing multiple delivery deadlines
- A strong sense of responsibility and confidentiality
- Strong, articulate communication skills
- Customer relationship management
- Ability to learn quickly and keep abreast of developments
- Problem solving skills
- Highly organised and efficient
- Good interpersonal skills
- Experience in people management
- Stakeholder management including communication and influencing
Desirable skills / attributes
- Exposure to international and high-volume payrolls
- Knowledge of end-to-end payroll processing including benefits administration, share based remuneration, statutory payroll regulations and payroll journal entries
- Experience in automation projects
- Experience in the recruitment of staff
- Experience in Global Payroll Delivery
- Payzaar experience is a plus.
About UsWe are Grant Thornton
Grant Thornton Ireland is rapidly approaching 3,000 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge, national expertise and global presence to help them succeed – wherever they’re located.
At GT, we work as trusted advisors, bringing local knowledge and national expertise, with a global presence, to help businesses succeed – wherever they are located. We make business more personal by investing in building relationships and empowering our clients to make the right decisions for their organisation now and for the future. Whether that is working with the public sector to build thriving communities, with regulators and financial institutions to build trust, or with a diverse range of businesses to help them achieve their goals, Grant Thornton Ireland work hard to support clients to act on the issues that matter.
At GT Ireland we don’t just predict your future, we build it.
A Career at GT
Looking for a more fulfilling role in professional services? One where fresh thinking, collaboration and diversity are valued? At Grant Thornton we do things differently.
What does this mean for you?
A career in a more inclusive working environment, a more collaborative work culture, a more supported, flexible working role, more possibilities to grow and more opportunities to help shape the future for your clients. We respect and value your experience. And we want you to bring your authentic self to work and be at your best. It is how it should be.
At Grant Thornton, we care about our people and work hard to make you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more.
Our Benefits
Please follow this link for information on our generous benefits package.
About the TeamEquity, diversity and inclusionAt Grant Thornton, we provide equitable opportunities for all our colleagues. We are a responsible, sustainable business where equity, diversity and inclusion (ED&I) is at the forefront of our workplace culture agenda, and today, we continue to build and develop on our existing ED&I structure and strategy to meet our workplace culture needs. People are at the heart of our business and teams built with varied individuals present diverse viewpoints, which need to be heard and valued.
We are all at our best when we are able to be ourselves and we view integrity and authenticity as integral values to bring to our day-to-day work-life at the firm. We are excited to see the personality and perspectives you will bring to our team because we know we will all benefit from them. Diversity of thought, background and experience enables better decision-making, improves the quality of our delivery, and helps us to meet the needs of our clients. Our firm is built on people and their ideas, so we want to hear all the new perspectives and fresh thinking you have to offer. You form the bedrock of our firm’s best-practice principles and we will champion you as leaders from day one.
Reward and benefits
Our reward and benefits are designed to create an environment where our people can flourish. We are committed to building a culture where our people have access to the necessary benefits to help promote a healthy lifestyle and thrive.
Recognition
We want to create a culture of recognition and celebrating success, by saying thank you to people who surpass our expectations and recognising the right values and behaviours. Our Shout Out recognition scheme is our way of highlighting and promoting achievements. Whether you simply want to say thank you, celebrate a special occasion or give an award for doing something exceptional, you can do all of this and more through the scheme.
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