Account Manager

Job Description:

As Account Manager, you will play a key role in managing client relationships, driving revenue, and coordinating internal teams to deliver exceptional media strategies from planning to execution. This is a collaborative, dynamic role working alongside an Account Director and Account Executive, and you’ll manage a variety of client accounts within a talented team of 10.

Key Responsibilities:

Client Planning

• Translate client briefs into detailed internal briefs, ensuring clear direction for internal media planning teams.

• Oversee the development of accurate and cohesive composite media plans, coordinating with specialist teams and ensuring alignment with client objectives.

• Manage changes to strategies and media plans, ensuring effective communication between clients and specialists.

Client Management

• Act as the primary point of contact for select clients, addressing their needs, assessing scope, and determining effective solutions.

• Handle client queries across all media disciplines, involving specialists only when necessary.

• Deliver post-campaign analyses (PCAs), mid campaign reporting, and competitive reviews, translating results into actionable insights.

• Oversee campaign go-live procedures, including liaising with creative partners on specs and deadlines for copy and communication with clients on all matters relating to campaign booking approval and administration.

Team Leadership

• Support, mentor, and upskill Account Executive(s) within your team, fostering their professional development.

• Encourage a collaborative environment, where each team member is empowered to contribute innovative ideas and solutions to client challenges.

Operational Finance

• Ensure accurate and timely invoicing, reconciling media plans with MX codes and purchase orders (POs).

What We’re Looking For:

Education & Qualifications:

• A bachelor’s degree in marketing, Mass Communication, or a relevant subject.

• 3-5 years of experience managing client campaign planning and implementation within a media agency environment.

• Strong knowledge of the Irish media landscape and marketplace, with the ability to interpret consumer insights and media data to drive impactful strategies and campaign recommendations.

• Exceptional ability to manage client relationships, cultivate trust with clients, and act as a reliable point of contact.

• Excellent ability to manage multiple campaigns and responsibilities efficiently, while maintaining attention to detail.

• A strategic mindset that combines creative thinking and data-driven decisions to deliver results and innovative solutions to meet client needs within a fast-paced environment.

What We Offer:

• A collaborative and fast-paced work environment with opportunities for growth.

• The opportunity to work with diverse clients across various industries.

• We offer competitive salaries and benefits including pension plans, income protection, life assurance, discounted healthcare and travel insurance.

• You’ll enjoy lots of cool perks including free fresh fruit delivered daily along with a fully subsidised barista service.

• We strongly support a work-life balance and encourage agile and flexible working across the business.

• Our working parents are eligible for paid family friendly leave once they are with us more than a year and we offer a phased return to work to support their return.

• You always get your birthday off, company closure days at Christmas and Easter and we have a great holiday allowance scheme allowing you to buy additional leave at the beginning of the year too.

• Diversity, Inclusion and Wellness is SO important to us and there is always an event within these areas on the horizon.

#LI-Hybrid

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