Jobs at Zoom

Lead and scale a global Solutions Engineering team to drive pipeline, demos, and revenue. Architect AI-focused GTM strategies, influence product roadmap with customer insights, and represent Workvivo with executive stakeholders to grow enterprise and mid-market adoption.

Sell and manage enterprise accounts for Zoom's collaboration products. Engage customers, design solutions using Zoom offerings, and work cross-functionally to meet targets in a hybrid environment.

Generate qualified sales opportunities via phone, email, LinkedIn and other channels. Build relationships with senior decision-makers, research prospects, conduct discovery, qualify leads, and book meetings for Account Executives. Follow structured onboarding and SDR Academy coaching to develop sales skills and represent the Workvivo brand professionally.

Lead and scale a tiered account-based marketing (ABM/ABX) program across EMEA: build account scoring and intent frameworks, design multi-channel campaigns, align SDR and AE teams on account plans and transfer criteria, manage enrichment/intent data stack and vendors, and report account-level engagement and pipeline metrics to drive targeted pipeline growth.

Provide strategic employment law advice across EMEA and APAC, partner with HR and business leaders on policy, compliance, disputes, terminations, litigation strategy, cross-border reorganizations and M&A, and coordinate with external counsel while staying current on regional legal developments.

The role involves selling Zoom's communication solutions to customers, requiring a collaborative mindset and a focus on problem-solving. You will work in a hybrid environment and contribute to customer success.

Provide Tier 2 technical support for enterprise Zoom customers: own and resolve complex cases, maintain product and network troubleshooting expertise (VoIP/SIP), create documentation, meet support metrics, and provide after-hours/on-call assistance while collaborating across teams.