Jobs at Zendesk

Design, build, and maintain ELT pipelines and dbt SQL models for analytics; optimize performance, scalability, and costs; apply AI-enabled tools to improve engineering workflows; collaborate to translate requirements into production-grade data assets.

Lead technical deal cycles for enterprise and commercial accounts: perform technical discovery, design solutions, build POCs and AI-driven workflows, configure integrations and APIs, ensure security/compliance, and advocate product feedback to internal teams.