Teams at Workhuman

Lead AI architecture and strategy across product, data and enterprise. Design and govern LLM/GenAI systems, RAG pipelines, and agentic workflows. Ensure security, privacy, responsible AI, vendor and cost trade-offs. Evangelize AI strategy, create architectural standards and documentation, and collaborate with stakeholders to deliver scalable, high-quality data and AI platforms.

Lead pricing analysis and execution for Workhuman's E-commerce store, developing pricing strategies, conducting tests, and monitoring performance to drive business impact.

Provide multilingual customer support (French, English, plus Spanish or Portuguese) by phone and email. Own, document, and resolve issues from password requests to supply chain problems, improve processes, update customer records, and deliver a positive customer experience within a hybrid, shift-based schedule.