Teams at Whatnot

The role involves setting strategies for post-purchase operations, driving cross-functional initiatives, and designing scalable processes to adapt to business growth.

Lead development of commerce, trust & safety, fraud, and marketplace governance across Europe and UK; design clear, data-informed policies, resolve escalations, advise senior stakeholders, and align global policy with regional nuance while enabling operational scaling.

As a Trust & Risk Agent, assist French users with trust and safety issues, de-escalate situations, investigate complex cases, and collaborate with teams to improve marketplace safety.