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eCommerce • Mobile
The Trust & Risk Agent will assist customers with trust and safety issues, provide support, de-escalate problems, and investigate cases to ensure marketplace safety.
eCommerce • Mobile
Lead the Customer Experience team to improve user satisfaction through data analysis, team management, and process enhancement. Drive operational excellence, manage performance metrics, and foster a positive team culture.
eCommerce • Mobile
The Customer Experience Agent will ensure positive interactions with buyers and sellers, solve customer issues, and improve processes.