Teams at Userpilot

Responsible for managing a high-volume EMEA customer book, driving engagement and retention using automated strategies, data analysis, and communication.

Own and evolve Userpilot's agent platform: build runtime orchestration, hybrid retrieval, tool grounding, durable AI workflows, eval/observability and cost accounting, and ensure production reliability, spec-driven development, and cross-team architectural standards for agentic features.

Lead architecture and reliability for a distributed, real-time product platform. Own system design, incident response, infrastructure (AWS, Terraform, Kubernetes), observability, CI/CD quality gates, and documentation to enable safe agent-assisted development across squads.