Jobs at Twilio

Partner with engineering and product leaders across EMEA to lead full-cycle technical recruiting for complex R&D roles. Use market intelligence and talent analytics to design sourcing strategies, build diverse pipelines, deliver structured interview frameworks, manage candidate experience, negotiate offers (including equity), and scale hiring programs while collaborating with cross-functional TA and People teams.

Design and implement AI/ML features for conversation intelligence: build end-to-end pipelines from data ingestion and feature engineering to model development, validation, deployment, and monitoring. Instrument services with metrics and telemetry, participate in on-call rotations and progressive rollouts, and collaborate across teams to review code and improve production inference reliability and performance.

Generate and develop new business pipeline through multi-channel outbound prospecting. Research accounts, execute personalized outreach (calls, email, social), use Salesforce/Outreach/Sales Navigator, partner with Account Executives, meet monthly lead-generation targets, and participate in onboarding and occasional team travel.

Lead the Shopping and Billing Experience teams, focusing on core systems, reliability, customer experience, and mentoring engineers. Drive technical strategy and deliver innovative solutions.

The Transfer Pricing Manager will oversee the global transfer pricing lifecycle, integrating AI and automation into workflows, managing audits, and documenting intercompany transactions to ensure compliance.

The Digital Sales Representative will drive customer acquisition and revenue growth by understanding clients' needs, selling Twilio's communication solutions, and collaborating with internal teams all while maintaining high customer satisfaction levels.

The Senior Software Engineer will design and implement distributed systems and APIs, manage database environments, and ensure operational excellence in a collaborative engineering team.

Design, build, and optimize video signalling infrastructure for real-time communications, ensuring performance and security in a distributed system.

Sell Twilio communications solutions across DACH, acquire new enterprise customers, drive ACV, build pipelines, create pricing proposals, negotiate contracts, manage long sales cycles, nurture C-level relationships, and close high-value deals while using MEDDPICC.

Drive net-new revenue by acquiring customers across EMEA, perform solution-oriented technical selling of Twilio's communications API platform, collaborate with cross-functional teams to design customer solutions, manage multiple deals, and build scalable sales processes and playbooks.