Jobs at Toast

Lead cross-functional program management for international market expansion. Standardize operational delivery, refine market-entry playbooks, identify and mitigate risks, develop reporting and KPIs, align stakeholders, and prepare executive updates to drive timely execution and scalable global growth.

Lead architecture and development of backend services, integrations, internal tools, and data systems for engineering metrics, tooling spend, ROI, and cost reporting. Build reliable APIs and auditable analytics products, replace manual processes, own testing, monitoring, and production support, and mentor engineers. Collaborate with product and business stakeholders while applying agentic engineering practices.

The Staff Software Engineer will develop AI agents for restaurant workforce management, utilizing Java or Kotlin and modern web technologies. Responsibilities include full-stack development, collaboration across teams, mentoring, and championing best practices in agent development.

Manage FinTech programs by leading cross-functional teams, improving operational efficiency, and fostering partnerships while implementing large-scale initiatives.

Build and own the UI/presentation layer for internal analytics and reporting tools. Deliver end-to-end user stories from data to UX, design dashboards and workflows, partner with product and technical leads, act as a component owner, iterate with internal users, and use AI-assisted/agentic development practices to improve velocity and quality.

Lead design and implementation of data pipelines, integrations, and back-end reporting for engineering health, cost, and AI/tooling ROI. Own architecture, reliability, and monitoring, mentor engineers, partner with stakeholders, and use agentic/AI-assisted engineering to automate manual processes and deliver auditable analytics.

Own the international mid-market product strategy and roadmap across Toast’s platform. Lead cross-codebase delivery, align engineering and product teams, conduct customer research, define success metrics, and represent mid-market needs to leadership. Develop pricing, packaging, and go-to-market strategies with marketing, sales, and operations. Manage stakeholder alignment, vendor evaluation, and coaching for senior product managers and engineers while delivering complex products from discovery through scale.

Design, build, and maintain high-performance Android solutions for Toast POS, ship end-to-end features, collaborate with UX/PM/QA, integrate backend services, and iterate using AI-assisted tools to improve guest engagement in restaurants.

Design, build, and operate large-scale backend systems for timekeeping and labor cost platforms. Participate across full development lifecycle, ship production code, monitor and improve performance, collaborate with product and design, and perform code reviews.

Lead and build an AI-native engineering OS and developer experience: design model access, agent orchestration, prompt/spec frameworks, CI/CD integration, governance, cost optimization, and developer portals. Architect scalable, model-agnostic platforms, drive org-wide adoption, and manage a team of AI platform and developer-experience engineers while operating within compliance constraints (PCI, SOX).

Lead architecture and implementation of AI agents and infrastructure for the Team domain. Define scalable, secure designs, partner with engineering and product, write code and prototypes, resolve performance bottlenecks, establish agent/ spec-driven patterns, and mentor engineers to deliver mission-critical SaaS systems.

Build and lead AI platform infrastructure including LLM proxy, key management, observability, MCP services, autonomous agents and plugin marketplace. Architect, deliver, and evangelize agentic tooling, mentor engineers, and partner with product teams to expand AI foundations across the company.

Build and maintain the reporting and analytics layer for restaurant customers: backend services in Kotlin/Java, design GraphQL/REST APIs and platform frameworks, integrate AI-native features, work with data pipelines/OpenSearch, and collaborate cross-team to deliver useful, production-quality reporting experiences.

Lead development of scalable scheduling software for Toast’s restaurant workforce management product. Responsibilities include full-stack feature development, solution design, estimation, testing, debugging, technical reviews, mentoring developers, and collaboration with product managers, designers, customer success, and engineering stakeholders. The role also champions software quality and development practices, contributes to product decisions, and uses AI tools to improve engineering productivity. This is a hybrid position requiring two days per week in the Dublin office.

Build and scale an OLAP analytics platform powering real-time reporting and search. Ingest events, index into OpenSearch, expose data via federated GraphQL, ensure low-latency freshness and cost efficiency, collaborate with consumer teams, design platform APIs, and apply search and AI tooling to enable AI-driven features across Toast.

Lead a Dublin engineering team owning the OLAP platform for real-time reporting and AI-driven products. Define technical strategy, scale platform performance and cost, build cross-team partnerships, implement monitoring and operating mechanisms, mentor engineers, and enable safe AI-first platform capabilities.

This role involves building AI agents for workforce management in restaurants, requiring full-stack development and collaboration with product teams to enhance operations and customer experience.

The Senior DevOps Engineer will manage cloud infrastructure, implement automation tools, and mentor developers while ensuring best practices in DevOps methodologies.

As a Principal Software Engineer, you will architect and lead AI Foundations projects, mentor engineers, and ensure quality standards across the AI platform.

Design, build, deploy, and maintain scalable, resilient identity and access management microservices. Collaborate with product and design, champion best practices, diagnose performance, ensure production reliability, and mentor engineers.