Jobs at Toast

Design, build, and maintain high-performance Android solutions for Toast POS, ship end-to-end features, collaborate with UX/PM/QA, integrate backend services, and iterate using AI-assisted tools to improve guest engagement in restaurants.

Build and maintain scalable, resilient Android features and core infrastructure to support international product launches. Lead i18n approaches, collaborate with UX/PM and cross-functional teams, mentor engineers, and work with pilot customers to deliver globally-ready Point of Sale functionality while improving engineering workflows and tooling.

Lead architecture and implementation of AI agents and infrastructure for the Team domain. Define scalable, secure designs, partner with engineering and product, write code and prototypes, resolve performance bottlenecks, establish agent/ spec-driven patterns, and mentor engineers to deliver mission-critical SaaS systems.

Build and lead AI platform infrastructure including LLM proxy, key management, observability, MCP services, autonomous agents and plugin marketplace. Architect, deliver, and evangelize agentic tooling, mentor engineers, and partner with product teams to expand AI foundations across the company.

Build and maintain the reporting and analytics layer for restaurant customers: backend services in Kotlin/Java, design GraphQL/REST APIs and platform frameworks, integrate AI-native features, work with data pipelines/OpenSearch, and collaborate cross-team to deliver useful, production-quality reporting experiences.

The Staff Software Engineer will design and develop frontend experiences for retail, collaborating with cross-functional teams and mentoring others while ensuring high-quality, scalable features.

Lead cross-functional program management for international market expansion. Standardize operational delivery, refine market-entry playbooks, identify and mitigate risks, develop reporting and KPIs, align stakeholders, and prepare executive updates to drive timely execution and scalable global growth.

Design, build, and deliver scalable, secure backend services and payment features. Lead technical design, coach engineers, implement automated tests, deploy features, monitor success, and collaborate cross-functionally on API and payments solutions.

This role involves building AI agents for workforce management in restaurants, requiring full-stack development and collaboration with product teams to enhance operations and customer experience.

The Senior DevOps Engineer will manage cloud infrastructure, implement automation tools, and mentor developers while ensuring best practices in DevOps methodologies.

As a Principal Software Engineer, you will architect and lead AI Foundations projects, mentor engineers, and ensure quality standards across the AI platform.

Design, build, and operate large-scale backend systems for timekeeping and labor cost platforms. Participate across full development lifecycle, ship production code, monitor and improve performance, collaborate with product and design, and perform code reviews.

Design, build, deploy, and maintain scalable, resilient identity and access management microservices. Collaborate with product and design, champion best practices, diagnose performance, ensure production reliability, and mentor engineers.

Lead architecture and implementation of a scalable data lakehouse and streaming platform. Define technical strategy, build resilient systems, optimize performance, mentor engineers, and partner across teams to enable analytics and ML use cases using modern data platform technologies.

As a Principal Software Engineer, you will lead full-stack design of AI solutions, drive architecture, mentor engineers, and collaborate across teams to solve complex problems at Toast.

Lead technical vision and execution for Support Center, communications, billing, and pricing systems. Build scalable self-service and account management platforms, apply AI/automation, define architecture standards, break cross-functional initiatives into deliverables, and coach engineers and managers to improve customer experience, operational efficiency, and revenue integrity.

Lead strategy and execution for Toast's Support Center, communications, and billing/pricing platforms. Build scalable self-service and account management systems, apply AI/automation to surface customer context and insights, set technical standards, break down cross-functional initiatives, and coach engineering managers to improve customer experience, operational efficiency, and revenue integrity.

Develop and maintain scalable, resilient identity and user-management microservices. Collaborate with UX, PM, QA, and engineers to design, test, deploy, and monitor services. Champion testing and best practices, diagnose performance bottlenecks, and ensure production reliability and secure authentication/permission flows.

Lead and build an AI-native engineering OS and developer experience: design model access, agent orchestration, prompt/spec frameworks, CI/CD integration, governance, cost optimization, and developer portals. Architect scalable, model-agnostic platforms, drive org-wide adoption, and manage a team of AI platform and developer-experience engineers while operating within compliance constraints (PCI, SOX).

Lead a small engineering team to define and execute internationalization and translation platform strategy. Build tooling, standards, metrics, and operational processes to drive i18n adoption across many repos. Partner with product, apply AI to streamline translation workflows, and mentor engineers while balancing experimentation and platform stability.