Jobs at Toast

Provides bilingual English/French technical support for Toast integrations and APIs. Troubleshoots customer and vendor issues using tools such as Splunk and Postman, manages escalations, communicates updates within SLAs, documents tickets, and gathers feedback for product improvement. Requires scheduled day, evening, weekend, and holiday availability, with six weeks of onsite training in Dublin followed by a hybrid schedule.

Design, build, deploy, and operate software for reliable service connectivity and traffic routing. Improve scalability, resilience, observability, and production operations for distributed systems. Investigate incidents, participate in on-call support, collaborate across infrastructure teams, contribute to technical designs, review code, and mentor engineers. The role focuses on network and traffic-management challenges at scale using Kotlin, AWS networking, service mesh technologies, Terraform, and Cloudflare.

Lead Toast’s Banking engineering team as a player-coach, combining people leadership with hands-on coding, bug fixing, customer issue triage, and technical decision-making. Partner with Product and Design on priorities, guide architecture and engineering strategy, establish lightweight development norms, and coordinate cross-team dependencies. The role requires strong technical depth, customer empathy, comfort with ambiguity, experience leading engineering teams, and experience building with LLMs or shipping AI-powered products.

Supports Toast’s international indirect tax function, focusing on VAT/GST research, e-invoicing, digital reporting, tax compliance, audits, registrations, and legislative monitoring. The role also supports Ireland grant and tax incentive reporting, process standardization, documentation, automation, and cross-functional implementation with Finance, Legal, Product, Technology, and external advisors.

Build and operate backend services that generate accurate, fast, explainable reports for restaurant operators. Develop reports and metrics end to end, investigate data discrepancies, improve performance and reliability, and implement automated testing, monitoring, and alerts. Collaborate with Product and Design, work independently on ambiguous problems, and evolve AI-enabled reporting capabilities. The role uses Kotlin, Java, PostgreSQL, Apache Iceberg, OpenSearch, and DynamoDB in a hybrid Dublin environment.

Design, build, and maintain scalable backend and full-stack systems for Toast’s restaurant loyalty and marketing products. Lead technical architecture, write production code, resolve performance bottlenecks, collaborate with product and design, mentor engineers, and ship features end-to-end. Apply AI agentic development practices and LLM integrations while ensuring reliability, security, code quality, and continuous product improvement.

Lead EMEA People Operations within a global shared-services model, providing employee lifecycle support, benefits and leave administration, case escalation, compliance, reporting, and SLA management. Drive automation, standardization, process improvements, and scalable HR transformation while partnering with global centers of excellence and cross-functional stakeholders. Serve as the local subject matter expert for EMEA labor regulations, GDPR, HR technology, and employee experience initiatives.

Design, build, deploy, and operate software for reliable service connectivity and traffic routing. Improve infrastructure scalability, resilience, and observability; investigate production issues; participate in on-call; and collaborate across engineering teams. The role includes technical design, code reviews, mentoring, and operating distributed systems at scale. The engineer will work with Kotlin, AWS networking, Terraform, service meshes, Cloudflare, and AI-assisted development tools.

Own product strategy, requirements, roadmaps, adoption, and lifecycle for Toast’s Technical Operations products, including operational reporting, FinOps, COGS management, software capitalization, and SRE tooling. Conduct user research with Finance and engineering stakeholders, define measurable success criteria, write PRDs, prioritize investments, and use qualitative and quantitative data to guide decisions. Support internal platform products and align senior stakeholders without direct authority.

Build and scale Toast’s labor cost and timekeeping platforms, processing tens of millions of shift events weekly. Responsibilities include designing, implementing, testing, deploying, operating, and improving backend systems; owning production services; partnering with product and design; conducting code reviews; and mentoring engineers. The role focuses on reliable, maintainable, data-intensive systems operating at massive scale.

Design, build, and maintain scalable software for Toast’s international mid-market restaurant customers. Deliver backend and full-stack features end to end, collaborate with Product, Design, and Engineering, monitor production outcomes, maintain high code quality, and mentor engineers. The role also emphasizes AI-assisted development, agile delivery, customer impact, and working across Java/Kotlin backend services, React applications, Android, GraphQL, PostgreSQL, and DynamoDB.

Designs and supports cloud-native infrastructure, automation, landing zones, networking, and security infrastructure for AWS regions. Builds infrastructure-as-code modules, CI/CD tools, developer platforms, and migration tooling. Maintains highly available production and nonproduction environments, promotes DevOps practices and code quality, and mentors developers on infrastructure tooling and support systems.

Design, build, and maintain scalable software that improves restaurant guest experiences. Ship features end to end, collaborate with Product and Design, apply AI-assisted development tools, and monitor product outcomes. Mentor engineers through design reviews and feedback while contributing to a high-ownership engineering culture. The role focuses on backend and full-stack development using Java and Kotlin, with opportunities to work across frontend, mobile, and AI-enabled workflows.

Develop and maintain scalable Android applications for Toast POS hardware used in restaurants. Ship features end-to-end, collaborate with Product, Design, QA, and Engineering, and improve user experiences through modern Android practices. Integrate backend REST and GraphQL services, participate in Agile ceremonies, monitor production features, and use AI-assisted development tools. The role is hybrid, requiring in-office collaboration two days per week in Dublin.

Lead distributed engineering teams across Ireland and India building Toast’s internal AI agent platform. Set strategy and roadmap for coding agents, plugins, MCP servers, and non-engineering agents; oversee platform integrations from design through production; establish security, legal, finance, and data guardrails; drive adoption; measure usage, quality, time savings, and cost; and champion AI-first engineering practices.

Develop and deliver Banking features for the ToastNow Android app. Own features from technical design through delivery, collaborate with product, design, engineering, and US-based Android teams, and build reliable, maintainable, well-tested financial experiences. The role also involves cross-team communication, user experience improvements, and using AI tools to enhance development productivity. This is a hybrid position requiring two days weekly in the Dublin office.

Manages Toast’s international corporate tax compliance and reporting across non-U.S. entities. Responsibilities include income tax provisions, VAT/GST support, tax audits, transfer pricing coordination, R&D tax credits, statutory requirements, country-entry analysis, and e-invoicing compliance. The role partners with Finance, Accounting, Legal, external advisors, and global stakeholders while improving tax processes, documentation, automation, and governance.

Design, build, deploy, and maintain scalable backend microservices and RESTful APIs using Java or Kotlin and AWS. Lead cross-team platform projects, develop highly available distributed systems, monitor service health, participate in on-call rotations, and ensure quality through automated testing and phased releases. Collaborate with product, UX, and engineering teams, contribute to design reviews and code reviews, mentor engineers, and use AI tools in development workflows.

Lead technical strategy and architecture for Partner Connect: design event infrastructure, APIs, partner onboarding and data storage/modeling; set frameworks and standards other teams use; mentor engineers; collaborate across product and platform to deliver scalable, observable systems; and adopt AI tools responsibly to improve developer experience and platform productivity.

Lead complex software projects for Toast’s international platform. Design, build, deploy, and maintain resilient, scalable distributed systems; mentor engineers; guide technical discussions; debug multithreaded applications; collaborate with cross-functional teams and pilot customers; and promote engineering best practices. The role requires working across the technology stack and supporting global product launches in a hybrid Dublin office environment.