Jobs at Teleperformance

Reviews content moderation, identity verification, authenticity, access, and escalation workflows for global operations teams. Applies abuse and safety policies to nuanced cases involving violence, self-harm, fraud, hate speech, malware, exploitation, sexual content, and dangerous organizations. Requires strong Polish language and cultural knowledge, critical thinking, emotional intelligence, communication, and process-excellence skills. The role is permanent, full-time, onsite in Dublin, with four weeks of onsite training and rotating shifts.

Reviews content moderation, identity verification, authenticity, access, and escalation workflows for global operations teams. Applies abuse and safety policies to sensitive content, including violence, self-harm, hate speech, fraud, malware, exploitation, and sexual content. Makes nuanced decisions using Portuguese-language and regional cultural context, maintains process quality, and collaborates with operational teams. The role is permanently onsite in Dublin with full-time shift availability.

Reviews content moderation, identity verification, authenticity, access, and escalation workflows for global operations teams. Applies abuse policies with awareness of Turkish cultural and regional context, evaluates nuanced policy decisions, and supports quality and process excellence. The role is fully onsite in Dublin, permanent, full-time, and includes rotating shifts and four weeks of onsite training.

Reviews client workflows for content moderation, identity verification, authenticity and access processes, and escalations. Applies abuse policies with strong Arabic-language and regional cultural understanding, evaluates sensitive content, supports quality assurance, and makes nuanced policy decisions. The role is permanent, full-time, onsite in Dublin, with four weeks of training and rotating shifts.

Supervise accurate, compliant Irish payroll and benefits administration, including outsourced payroll oversight, reconciliations, statutory reporting, employee queries, and benefits processing. Support migration from outsourced payroll to in-house CHRIS21 operations through process mapping, data validation, parallel testing, controls, and system stabilisation. Collaborate with HR, Finance, Reward, IT, external providers, and payroll leadership while maintaining strong governance, audit evidence, confidentiality, and continuous improvement.

Provide on-site and remote desktop support for Windows desktops, laptops, VDI, mobile devices, software, telephony, and in-house applications. Manage tickets, deployments, updates, troubleshooting, networking, major-incident triage, SLAs, and customer communications. Maintain IT equipment, support security audits, gather compliance evidence, identify risks, and assist with continuous improvement. Occasional travel to UK sites and out-of-hours work may be required.

Review and assess content moderation, identity verification, authenticity, access, and escalation workflows for compliance with client policies. Apply nuanced cultural and regional understanding of Russian-speaking markets when making policy decisions. Identify quality issues, support process excellence, and collaborate with global operations teams. The role is full-time, permanent, and fully onsite in Dublin, with rotating shifts and four weeks of onsite training.

Provides real-time coaching, mentoring, and operational guidance to Hebrew- and English-speaking agents. Supports training, quality, policy implementation, root cause analysis, corrective action plans, complex account-support issues, and potentially abusive-content reviews. Applies client policies and community standards with cultural awareness, empathy, accuracy, and sound judgment. Works with Operations, Training, and Quality in a fast-paced 24/7 environment and completes approximately 13 weeks of training.

Reviews content moderation, identity verification, authenticity, access, and escalation workflows for quality and policy compliance. Evaluates sensitive content involving violence, self-harm, fraud, hate speech, exploitation, nudity, phishing, and dangerous organizations. Applies nuanced regional and cultural context to policy decisions, collaborates with operations teams, and supports process excellence. This is a permanent, full-time, onsite role in Dublin with shift work and four weeks of onsite training.

Reviews content moderation, identity verification, authenticity, access, and escalation workflows for quality and policy compliance. Applies nuanced Romanian cultural and regional context to decisions involving harmful content, dangerous organizations, and viral content. The role is fully onsite in Dublin, includes four weeks of training, and requires Romanian fluency, prior content moderation experience, and valid permission to work in Ireland.

Reviews content moderation, identity verification, authenticity, access, and escalation workflows for policy compliance. Applies Ukrainian cultural and regional context to nuanced decisions involving harmful content, fraud, hate speech, exploitation, nudity, and other abuse categories. The role is fully onsite in Dublin, includes four weeks of training, shift work, and requires prior content moderation experience, Ukrainian language proficiency, valid Irish work authorization, and background checks.

Reviews content moderation, identity verification, authenticity, access, and escalation workflows for policy compliance. Applies nuanced Italian cultural and regional context to decisions involving harmful, illegal, abusive, or sensitive content. Collaborates with global operations teams, communicates decisions clearly, and maintains process quality. This is a permanent, full-time onsite role in Dublin with four weeks of onsite training and variable shifts.

Reviews content moderation, identity verification, authenticity, access workflows, and escalations for global operations teams. Applies abuse policies with nuanced understanding of Persian-speaking cultural and political contexts, including dangerous organizations and viral content. The role is permanent, full-time, onsite in Dublin, with rotating shifts and four weeks of onsite training. Applicants need Persian proficiency, content moderation experience, valid Irish work permission, and completion of background checks.

Reviews content moderation, identity verification, authenticity, access, and escalation workflows for Sub-Saharan African markets. Applies client abuse policies with strong cultural and regional awareness, especially concerning viral content and dangerous organizations. The role requires critical thinking, emotional intelligence, clear communication, collaboration, and process excellence. It is permanent, full-time, and fully onsite in Dublin with four weeks of onsite training.

Reviews client workflows for content moderation, ID authenticity and access, escalations, viral content, and dangerous organizations. Applies abuse policies using Hebrew language proficiency and cultural knowledge of the relevant region. The role requires quality-focused decision-making, critical thinking, collaboration, emotional intelligence, and clear communication. It is a full-time, permanent, onsite position in Dublin with four weeks of onsite training and rotating shifts.

Reviews content moderation, identity verification, authenticity, access, and escalation workflows for global operations teams. Applies client abuse policies with strong awareness of Hungarian cultural and regional context, making nuanced decisions on harmful or sensitive content. The role requires clear communication, critical thinking, emotional intelligence, teamwork, and process excellence. It is permanent, full-time, fully onsite in Dublin, with four weeks of onsite training and rotating shifts.

Review and assess content moderation, identity verification, authenticity, access, and escalation workflows for policy compliance. Apply nuanced cultural and regional understanding when making decisions about harmful or sensitive content, including violence, self-harm, hate speech, fraud, exploitation, and sexual content. Collaborate with global operations teams, communicate decisions clearly, and maintain high process quality. This is a permanent, full-time, onsite role in Dublin with four weeks of onsite training.

Reviews content moderation, identity verification, authenticity, access, and escalation workflows for global operations. Applies abuse policies to sensitive content, including violence, self-harm, fraud, hate speech, malware, exploitation, and sexual content. Provides culturally informed quality decisions for Iraqi Arabic-speaking markets, with focus on viral content and dangerous organizations. The role is fully onsite in Dublin, shift-based, permanent, and requires prior content moderation experience, language proficiency, and valid Irish work authorization.

Reviews client workflows for content moderation, identity verification, authenticity, access, and escalations. Assesses sensitive content such as violence, self-harm, hate speech, fraud, exploitation, and sexual content according to policy and training materials. Applies Spanish-language and regional cultural knowledge to nuanced policy decisions, supports quality assurance, and collaborates with global operations teams. The role is fully onsite in Dublin, permanent, full-time, and includes four weeks of onsite training.

Reviews content moderation, identity verification, authenticity, access, and escalation workflows for global operations teams. Applies abuse and safety policies to sensitive content, including violence, self-harm, hate speech, fraud, malware, and exploitation. Requires strong French SSA language proficiency, cultural awareness, critical thinking, emotional intelligence, and documented prior content moderation experience. The role is permanently onsite in Dublin with shift work and four weeks of training.