Jobs at Stripe

Own the full sales cycle for existing SMB customers, including prospecting, account planning, business-case development, negotiations, closing, activation, and expansion. Develop outbound strategies, manage named accounts, build executive relationships, coordinate stakeholders, and expand customer revenue. The role also contributes to sales-process improvements and requires the ability to understand technical requirements, craft solutions, and negotiate complex commercial agreements.

Lead the architecture and technical roadmap for Stripe Tax, driving complex multi-team initiatives from exploration through production. Design scalable, resilient systems and data models for global tax compliance, emphasizing correctness, auditability, security, availability, and interoperability. Partner with engineering, product, legal, operations, and business leaders to translate evolving tax requirements into platform capabilities. Provide hands-on technical leadership, make strategic decisions, improve operational excellence, and mentor engineers.

Source and close new mid-market business for Stripe by generating outbound pipeline, developing acquisition strategies, identifying prospect needs, positioning solutions, and managing complex sales cycles through negotiation, close, and activation. Build relationships with technology and finance decision-makers, collaborate cross-functionally, maintain accurate CRM data and forecasts, and drive adoption of Stripe products in a fast-paced environment.

Leads transformational, cross-organizational risk initiatives at Stripe, shaping product and technical strategy across infrastructure, data, AI, APIs, and user experiences. Partners with engineering, data science, ML, and senior leadership to drive execution, adoption, investment decisions, and measurable outcomes. Builds alignment across teams, mentors product managers, and advances product management practices. Focus areas include fraud, credit, payments, financial risk, and other high-stakes decision systems.

Own the vision, strategy, and roadmap for Stripe’s local payment methods growth. Manage strategic relationships with global payment providers, drive adoption and payment volume, and balance conversion, revenue, risk, costs, and partner objectives. Collaborate with merchants, financial partners, engineering, risk, legal, compliance, data science, marketing, and go-to-market teams. Build joint roadmaps, define success metrics, run experiments, and influence multi-quarter investments across a complex global payments ecosystem.

Qualify inbound and outbound leads, identify high-potential prospects, arrange meetings, and build sales pipeline in partnership with Account Executives and Marketing. Responsibilities include cold outreach, campaign development, prospect relationship-building, CRM updates, SLA management, reporting, sales workflow improvement, and supporting customer activation and deployment of Stripe services.

Leads a new engineering team building scalable support experiences, internal tooling, and AI-enabled products. Responsibilities include hiring and mentoring engineers, establishing team culture, setting technical direction, partnering with Product and Design, managing roadmaps, driving full-stack product delivery, and maintaining high standards for reliability, usability, and engineering excellence.

Own the improvement of Stripe’s conversational AI support agent serving over 100,000 weekly conversations. Identify customer problems, design hybrid conversational and UI experiences, build and iterate AI skills, establish quality and continuous-improvement systems, and partner with UX and platform teams to expand agent capabilities. The role requires strong user empathy, technical product leadership, cross-functional execution, and experience delivering innovative products.

Lead Stripe’s EMEA Technical Account Management organization, setting regional strategy, operating models, coverage, and investment priorities. Oversee distributed teams, paid support growth, service quality, strategic-user outcomes, escalations, and organizational performance. Partner with Sales, Customer Success, Product, Engineering, Support, Professional Services, and Solutions Architecture. Build executive relationships with major users, develop managers, inform global TAMSS strategy, and translate user insights into product and service improvements.

Build and own software services and platforms supporting payments, risk management, merchant experiences, and financial infrastructure. Develop APIs, user-facing experiences, and scalable systems while collaborating with engineers, designers, and product managers. Contribute to architecture, analyze experiment results, uphold engineering standards, and solve complex problems across varied technologies and codebases.

Administer and improve Stripe’s Workday environment across HCM, security, time tracking, absence, reporting, and employee lifecycle processes. Configure systems, manage data loads and operational requests, test releases and changes, document procedures, monitor queues and access, triage issues, and partner with People Systems stakeholders while protecting confidential data and meeting security and audit requirements.

Acquire and grow Stripe SMB customers by prospecting, managing the full sales cycle, closing new business, driving product adoption, and addressing complex client needs. The role requires generating leads, understanding customer pain points, coordinating with cross-functional teams, and consistently meeting sales targets in a fast-paced environment.

Support external developers integrating applications with Stripe by explaining technical concepts, debugging code, and resolving complex integration issues. Create documentation, examples, demos, and code snippets; identify product friction and collaborate with engineering teams on improvements. Develop internal support tooling, provide developer advocacy and training, and assist users through email, ticketing, chat, community platforms, and issue trackers.

Own the full sales cycle for SMB Stripe customers, including prospecting, account planning, business case development, negotiations, closing, activation, renewals, and expansion. Build executive relationships, create outbound strategies, coordinate stakeholders, understand technical requirements, and develop solutions across products. The role also contributes to sales process improvements and requires English plus Italian or Spanish fluency.

Own the full sales cycle for existing SMB customers across Iberia, including account planning, prospecting, renewals, negotiations, expansion, and closing. Develop relationships with executive stakeholders, understand technical and business requirements, coordinate internal teams, and create strategies to grow Stripe revenue within named accounts.

Acquire and expand SaaS platform accounts across Europe by prospecting, developing account plans, managing complex sales cycles, and advising clients on Stripe’s financial infrastructure. Build executive relationships, guide technical evaluations, coordinate with Product, Risk, and Operations through activation, and represent Stripe within the startup ecosystem. The role requires French fluency, English proficiency, technical understanding, analytical sales management, adaptability, and experience closing client-facing sales.

Represent Stripe across public developer and merchant communities, managing support interactions and escalating complex, sensitive, or high-visibility cases. Identify trends, product friction, misinformation, privacy concerns, and operational risks. Support incident response, guide teammates, communicate signals to cross-functional partners, and contribute to reporting, documentation, playbooks, and defined improvement projects.

Qualify inbound and outbound prospects, identify high-potential accounts, arrange sales meetings, and build Stripe’s sales pipeline. Develop prospecting campaigns, refine sales workflows, maintain accurate CRM records, meet lead-management SLAs, and collaborate with Account Executives and Marketing on targeting, messaging, and strategy. Support customers with activation and deployment of contracted Stripe services.

Manage and grow named enterprise and upper-middle-market software platform accounts across the Nordic region. Own full sales cycles, build executive relationships, lead complex consultative negotiations, develop account strategies and value propositions, and collaborate with Engineering, Product, and Finance on technical workshops and financial analyses. Contribute to platform partnership strategy, sales process development, and product strategy while positioning Stripe’s payment infrastructure as a competitive advantage.

Leads 24/7 incident response as an Incident Commander, coordinating engineering and cross-functional teams to resolve reliability, technical, security, privacy, and data incidents. Determines user impact, manages communications, drives mitigation and root-cause analysis, oversees postmortems and remediation, and improves incident processes, metrics, tooling, and operational readiness.