Skillsoft
Skillsoft Innovation & Technology Culture
Frequently Asked Questions
Skillsoft’s tech culture is shaped by AI-native skills management, continuous learning, collaboration and customer-focused product work. Employees describe a technology environment where teams can build skills, work across functions and connect technical decisions to workforce readiness outcomes.
- AI-native product direction: Skillsoft positions its platform around skills intelligence, workforce insights and AI-powered learning experiences. The company’s next-generation Percipio® platform — an AI-native skills intelligence platform that unifies learning management, AI-powered content creation, and real-time skills analytics into a single system — became generally available in 2026, and early adopters accelerated use of AI tools, with AI skill benchmark completions up 994%, AI content completions up 261%, and AI journey completions up 222% year over year.
- Learning built into technical work: Skillsoft’s technology culture reflects the company’s broader learning mission. Employees have access to Percipio, Aspire Journeys, role-based pathways, instructor-led training and CAISY® simulations, while employees averaged 25.4 training hours in calendar 2024. A software engineer said Skillsoft offered “continuous learning opportunities across the tech stack,” and a content curator said, “You can always learn more on the job, which is great.”
- Collaboration and ownership: Skillsoft encourages technical employees to contribute beyond narrow role boundaries. A software engineer said employees can join architecture, systems, hosting and new-feature meetings to speak up, while an engineering employee said Skillsoft’s culture provides the freedom to express ideas and collaborate with great people. The company also lists pair programming, team-based strategic planning and an OKR operational model among its workplace practices.
- Customer-focused innovation: Skillsoft’s technical work is tied to helping enterprises close skills gaps, validate capability and prepare AI-ready teams. A software engineer said employees stay up to date on customer needs and described customer-facing teams as among the best they had seen.
● External signals:
- Technical learning: Employees on external review sites cite latest-technology exposure, a strong tech stack and continuous learning across the tech stack as strengths. (Glassdoor)
- Collaboration and support: Employees describe engineering colleagues as professional, helpful and well versed in many aspects of development. (Glassdoor)
- Market recognition: Skillsoft has been named a Leader in IDC MarketScapes for IT Training Services in North America and Europe and a Strategic Leader in the Fosway 9-Grid™ for Digital Learning.
Bottom line: Skillsoft’s tech culture combines AI-driven product strategy, continuous technical learning, collaborative engineering practices and customer-focused innovation.
Skillsoft's Candidate Tradeoffs
If you’re weighing whether Skillsoft is the right fit, these are the core tradeoffs to consider.
- Skillsoft emphasizes customer-driven innovation that delivers meaningful, real-world impact and measurable value, while exploratory initiatives are more selectively prioritized.
Skillsoft Employee Perspectives
Skillsoft helps enterprises prepare for the future of work through learning platforms, courses and programs across areas such as leadership coaching, coding, employee safety and compliance training. The company’s partnership with Salesforce brings Skillsoft CAISY agent actions to Agentforce and the Salesforce ecosystem, making it easier for organizations to upskill and reskill customer support teams at scale.
“Our work with Salesforce will bring the transformative learning experience of CAISY directly into the tools customer-facing teams use every day, helping organizations strengthen relationships, improve performance, and turn their support function into a competitive advantage.”
—Apratim Purakayastha, general manager of talent development solutions
Skillsoft's Tech Stack
