Teams at ServiceNow

Build scalable AI-powered software solutions using ServiceNow AI capabilities, prompt engineering, and intelligent architectures. Translate business needs into user-friendly features across design, implementation, testing, and delivery. Develop JavaScript UI components, integrate automated testing into CI/CD, optimize performance, improve reliability and observability, and contribute to AI-enabled product enhancements. Collaborate across teams, participate in code reviews, and mentor colleagues on software craftsmanship and responsible AI integration.

Drive new business and account expansion for ServiceNow through telephone and video-based selling. Prospect strategically, generate pipeline, manage complex sales cycles, meet sales targets, coordinate internal specialists and partners, maintain forecasts and account plans, support renewals, and mentor team members. Fluency in French and Arabic is required, along with software sales experience and strong relationship-building skills.

Designs and operates cloud-native platforms for software validation, release readiness, production reliability, and developer self-service. Builds Kubernetes-based infrastructure, CI/CD and GitOps workflows, automated testing, observability, deployment verification, progressive delivery, resilience testing, and reliability controls. Resolves complex infrastructure and networking challenges, improves engineering productivity, mentors engineers, and partners across teams to deliver scalable, automation-first platform capabilities.