Teams at ServiceNow

Provides strategic employee relations support to HR business partners and managers. Advises on performance management, conflict resolution, policies, investigations, disciplinary actions, workforce reductions, and employment law matters. Oversees ER case management, drives globally consistent HR processes, supports training and employee experience initiatives, analyzes ER trends, and leads cross-functional HR projects across the EMEA region.

Build and operate cloud-native reliability, release, and test platforms. Develop automated quality gates, CI/CD integrations, test frameworks, observability, deployment verification, and developer self-service environments. Lead Kubernetes platform evolution, progressive delivery, chaos engineering, resilience validation, and reliability automation. Partner with engineering teams on architecture, standards, and automation-first practices while resolving infrastructure, systems, and networking issues.

Designs and operates cloud-native platforms for software validation, release readiness, production reliability, and developer self-service. Builds Kubernetes-based infrastructure, CI/CD and GitOps workflows, automated testing, observability, deployment verification, progressive delivery, resilience testing, and reliability controls. Resolves complex infrastructure and networking challenges, improves engineering productivity, mentors engineers, and partners across teams to deliver scalable, automation-first platform capabilities.