Teams at Secfix

Manage DACH customer lifecycle from onboarding through renewal, drive adoption and certification outcomes (ISO 27001, GDPR, etc.), build CSM processes and tooling, coordinate cross-functionally, and create educational content to increase retention and revenue.

Own and grow a portfolio of mid-market DACH customers: drive renewals, expansions, onboarding to audit readiness, run QBRs, maintain account plans and forecasts in HubSpot, and translate compliance into business value.

Lead end-to-end product design for B2B SaaS: frame problems, write specs, prototype in Figma/LLMs, pair with engineers, maintain component library, ship and verify production-ready features.