Teams at Qualtrics

Provides Tier 2 and Tier 3 IT support for employees across Mac and Windows environments. Responsibilities include troubleshooting devices, software, VoIP, videoconferencing, Zoom Rooms, accounts, and meeting spaces; managing tickets, onboarding and offboarding; maintaining documentation; administering endpoint tools and updates; and escalating complex issues. The role also supports office technology and improves IT support processes.

Sell Qualtrics XM to new clients in the UKI market, focusing on universities, education institutions and charities. Manage full sales cycle from prospecting and demos to negotiation and closing, develop account plans, coordinate internal resources, and build relationships with senior stakeholders to drive revenue.