Teams at ProcessUnity

Lead multiple customer-facing implementations of ProcessUnity’s risk and compliance platform across EMEA. Responsibilities include developing project plans, managing timelines, budgets, risks, scope changes, and stakeholder communications; serving as the primary client contact; coordinating with implementation consultants and cross-functional teams; leading executive status meetings; translating business requirements into actionable plans; and contributing to implementation best practices and methodologies.

Lead and coordinate multiple customer software implementations, configuring ProcessUnity solutions, translating requirements into platform capabilities, and delivering technical consulting, training, and workshops. Collaborate with customers and internal sales, support, product, and engineering teams. Contribute to implementation standards, best practices, and process improvements while maintaining expertise in platform functionality and configuration.

Guide clients in optimizing their use of the ProcessUnity platform after implementation. Responsibilities include advising on best practices, leading recurring client working sessions, managing consulting engagements, fostering customer partnerships, coordinating deadlines and priorities, and supporting retention and expansion initiatives. The role requires strong communication, problem-solving, process-improvement, and customer advisory skills, with consulting experience and GRC knowledge preferred.