Teams at PostHog

Build, own, and operate low-latency, high-throughput backend services for feature flag evaluation and SDKs. Improve reliability, reduce p99 latency, migrate components to Rust, design real-time cohorts and write-heavy architectures, and ship end-to-end services while maintaining uptime and developer experience.

The Technical Account Manager will build long-term relationships with high-paying customers, ensuring they effectively use PostHog products, drive adoption, and provide customer feedback to improve offerings.

As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.