Jobs at Pluralsight

The Enterprise Customer Success Manager focuses on engaging and retaining major clients, driving value through strategic partnerships and data-driven insights to ensure customer success and satisfaction.

The Sales Strategy and Operations Analyst will provide strategic guidance, create analytical models, report performance metrics, and drive execution of go-to-market strategies in a B2B SaaS environment.

Drive new business and expansion within enterprise accounts through consultative selling. Build territory and account plans, research customer objectives, apply value-based frameworks (e.g., MEDDPICC), lead complex multi-stakeholder sales cycles, partner with internal teams, and travel to advance relationships and close deals.

Drive new SMB business across EMEA and APAC by owning the full sales cycle: prospecting, demos, consultative selling, closing, onboarding, and territory planning. Build multi-level customer relationships, hit quota, use CRM to manage pipeline, share market insights, and collaborate with product and marketing.

Serve as a German-speaking enterprise Customer Success Manager focused on driving adoption, outcomes, renewals and expansion. Build C-level relationships, run QBRs/EBRs, deliver data-driven insights, success plans, and consultative engagements while collaborating cross-functionally to mitigate risk and scale processes.

Manage high-volume B2B SaaS customer lifecycle including forecasting, renewals, quoting, negotiations, and order submission; identify expansion/up-sell opportunities; collaborate with Sales, Revenue, Marketing and Legal; use data-driven strategies to mitigate risk and improve efficiency.

Sell Pluralsight's SaaS learning platform to enterprise customers by hunting new business, expanding existing accounts, managing complex multi-stakeholder sales cycles, applying MEDDPICC/value-based selling, developing territory and account plans, collaborating with internal teams, and traveling to meet customers to close large deals.

Generate new business pipeline by researching target accounts, outreaching via calls, email, and social, qualifying leads, and handing off sales-ready opportunities. Partner with Sales and Marketing, track pipeline and forecasts using Salesforce, and meet monthly appointment and pipeline quotas.