Teams at Perk

Provides premium, end-to-end corporate travel support for executive and VIP clients, including air, hotel, ground transport, complex itineraries, bespoke requests, and urgent disruptions. Delivers proactive, discreet service across phone, chat, and email while meeting productivity, handle-time, SLA, and CSAT targets. Builds trusted relationships, makes confident decisions under pressure, and manages travel recommendations in line with preferences, company policy, and duty of care.

The role involves managing executive and VIP corporate travel with a focus on high-quality service and building long-term relationships. Responsibilities include handling complex itineraries and travel disruptions while maintaining productivity and CSAT metrics.

This role involves managing VIP corporate travel, providing elite service, handling disruptions, and maintaining performance metrics in a contact center environment.