Jobs at Oyster

Manage a portfolio of customers across EMEA to drive adoption, resolve escalations, run enablement and demos, collaborate cross-functionally, use data to improve customer health, and support retention and payment collection.

Own product vision, strategy, and execution for Hire & Onboard or Benefits. Lead discovery, prioritisation, and roadmaps; partner with Engineering and Design; coordinate cross-functional stakeholders (Legal, Compliance, Ops, GTM). Drive AI and automation use cases, embed regulatory/compliance requirements, use quantitative and qualitative data to measure impact, and improve product processes and outcomes.

Own product vision, strategy, and execution for Hire & Onboard or Benefits domain. Lead discovery, roadmap, and delivery with Engineering and Design; embed regulatory and compliance requirements; leverage AI/automation and data to improve outcomes; align cross-functional stakeholders and measure impact.

Advise internal teams and product stakeholders on multi-jurisdictional employment law matters for an Employer of Record platform. Maintain templates, policies, and compliance documentation; monitor global legislative changes; support cross-border hiring, terminations, benefits, and immigration issues; liaise with outside counsel; contribute to product design and strategic initiatives; drive process improvements and automation (including AI tools) to scale employment compliance globally.

Lead the consolidated FP&A and Analytics function delivering planning, forecasting, financial modelling, pricing analytics, reporting, and commercial insight. Partner with senior leaders, drive AI/automation and systems improvements, prepare board/investor materials, support M&A/due diligence, and build a high-performing remote global team to improve decision quality and financial discipline.

The Senior Analyst will enhance cash flow visibility, develop forecasting models, automate reporting, and analyze financial and operational data to support decision-making.

As a Customer Success Manager, you will manage customer relationships, ensure satisfaction, and drive adoption of Oyster's platform through proactive engagement and collaboration across teams.

Own and run the Deal Strategy intake: review pricing/discounts, triage legal and treasury exceptions, validate order forms, prioritise high-impact deals, maintain clause and pricing playbooks, run cross-functional taskforces, track deal metrics, and design guardrails and enablement for scalable approvals.

Provide multi-jurisdictional employment law advice for Oyster's EOR platform: maintain templates and policies, support product and HR teams, manage cross-border compliance, liaise with outside counsel, handle audits and regulatory inquiries, and drive process improvements and AI/automation initiatives to scale employment compliance.