Leads the strategy, development, and scaling of data analytics, automation, machine learning, and applied AI capabilities. Owns the data operations roadmap, identifies high-value use cases, and takes solutions from proof of concept through production, adoption, and measurable impact. Oversees BI, reporting, data management, dashboards, data quality, and decision support while partnering with engineering, product, technology, and business teams. Builds and develops a high-performing team of data and analytics specialists.

Designs user-centered experiences for a reseller management and optimization platform. Responsibilities include user research, personas, journey maps, usability testing, user flows, wireframes, mockups, prototypes, self-service portals, contract workflows, pricing and margin tools, dashboards, and onboarding experiences. Collaborates with product, engineering, pricing, operations, and business stakeholders while monitoring usability and adoption metrics and contributing to reusable design patterns.

Leads strategy, discovery, development, commercialization, and growth of a B2B reseller solutions product. Owns the vision, roadmap, backlog, pricing capabilities, customer validation, business cases, go-to-market planning, and lifecycle delivery. Partners with engineering, design, pricing, operations, sales, and executive stakeholders to transition a pilot into a scalable enterprise SaaS product.