Jobs at OpenAI

Lead international payroll operations across EMEA and APAC, managing outsourced providers, payroll compliance, reconciliations, issue resolution, and service quality. Oversee payroll implementations for new countries, vendor setup, testing, integrations, and go-live readiness. Partner with Finance, Tax, Legal, People, Benefits, Equity, and Treasury teams. Improve controls, documentation, audit readiness, and scalability through data, automation, and AI-enabled tools.

Owns integrated B2B marketing strategy and regional programs across EMEA. Translates global campaigns into locally relevant initiatives, aligns consumer and business marketing, develops creative briefs, manages budgets and agencies, and coordinates cross-functional teams across sales, production, growth, communications, and field marketing. The role drives audience strategy, campaign execution, measurement, pipeline impact, adoption, and revenue while adapting programs to diverse markets and cultures.

Provide hands-on technical support for strategic customers, troubleshooting complex API, integration, authentication, performance, and production issues. Analyze logs and system behavior, lead incident response, communicate with stakeholders, monitor customer health, prepare runbooks, conduct postmortems, and drive preventative improvements. Partner with Engineering, Product, Technical Success, and account teams to improve reliability, tooling, automation, and the Premium Support operating model.

Own the full sales cycle for advertising solutions in the Spanish market, from prospecting and deal closure through revenue growth and commercial partnership expansion. Develop account plans, negotiate complex agreements, build data-driven business cases, manage pipeline and forecasting, and advise senior advertising decision-makers. Collaborate with Product, Engineering, Marketing, Policy, Operations, and Customer Success teams to deliver advertiser outcomes and responsible platform experiences.

Develop enterprise sales opportunities by partnering with Account Directors, executing targeted outbound strategies, leading discovery, mapping stakeholders, and advancing complex deals. The role focuses on regulated industries, executive engagement, product adoption, pipeline development, and AI-enabled GTM workflows. It is positioned as a pathway to future enterprise sales leadership.

Lead OpenAI’s B2B communications strategy across EMEA, including integrated campaigns, media relations, customer stories, launches, executive communications, events, messaging, and reputation management. The role translates complex AI and product developments into compelling business narratives, builds relationships with regional journalists and influencers, advises senior spokespeople, manages agencies and budgets, and collaborates with global, country, marketing, product, legal, and policy teams. International travel is required, alongside potential team leadership and development.

Manage advertiser relationships across onboarding, campaign launches, performance optimization, and platform growth. Serve as a trusted advisor, analyze campaign data, recommend improvements, identify expansion opportunities, and collaborate with Sales, Product, Analytics, Policy, and Operations. Surface partner feedback, resolve issues, and develop scalable processes supporting responsible advertising growth. Spanish fluency and full working rights in Ireland are required.

Establish and scale EMEA Deal Strategy while personally leading complex, high-value commercial opportunities from strategy through closure. Develop deal strategies, proposals, ROI analyses, business cases, negotiation playbooks, and reusable commercial frameworks. Partner cross-functionally with Sales, Pricing, Finance, Product, Legal, and Operations, support executive customer conversations, improve deal workflows using AI, and translate strategic deal insights into scalable regional operating models.

The role involves developing core skills in enterprise sales, fostering executive engagement, and advancing complex enterprise opportunities. Progression is based on performance, with responsibilities including account strategy, outbound strategies, and stakeholder mapping.

The role involves developing enterprise sales strategies, engaging with C-Suite stakeholders, and shaping enterprise opportunities aligned with AI adoption. Responsibilities include discovery and account strategy execution, utilizing AI-enabled workflows for prospecting.

Lead a team of senior support engineers handling complex technical escalations, production reliability, incident management, workload monitoring, alerting, and 24x7 coverage for strategic enterprise customers. Drive automation-first tooling, improve support processes, collaborate with Product and Engineering, influence product roadmaps, represent Support Engineering with customers, and contribute to hiring, strategy, and team culture.

Build and operate backend systems, workflow tooling, and data pipelines for lawful data access and Legal Operations. Implement least-privilege controls, audit trails, approval gates, and data minimization. Partner with Legal and operations to translate requirements into secure, auditable systems; own production reliability, observability, testing, incident response, and drive reusable privacy infrastructure.

Build and operate backend systems, workflow tooling, and data pipelines for lawful data access requests. Implement least-privilege access, audit trails, data minimization, and approval gates. Partner with Legal and Operations to translate requirements into secure, auditable, and operator-friendly systems. Own production reliability, testing, observability, and incident response while defining reusable privacy infrastructure.

As a Solutions Engineer in the Technical Success team, you will guide Digital Native customers in leveraging OpenAI's APIs to maximize business value, manage pre-sales needs, and ensure effective deployment of AI solutions across various applications.

The Senior Support Engineer will provide technical guidance to enterprise accounts, design support processes, and resolve complex technical issues, ensuring optimal customer experiences with OpenAI's API platform.

This role involves designing and maintaining backend systems for data privacy compliance, collaborating with other engineers and legal advisors, and automating data processing tasks.

The AI Support Engineer will solve complex customer issues, provide technical support for OpenAI products, and improve internal processes using AI and scripting.

Lead onsite IT operations for the Dublin office and coordinate EMEA regional IT support. Provide frontline support, onboarding/offboarding, AV and event readiness, vendor and inventory management, workplace technology for office builds, executive/white-glove support, and drive documentation, workflows, and automation to scale support across offices and time zones.

Partner with customers to design, prototype, and deploy AI-enabled cybersecurity workflows using OpenAI models and tooling. Lead discovery, scope pilots, build demos/proofs, advise on safe implementation patterns, create reusable field assets, and provide product feedback across AppSec, cloud security, SOC/IR, vulnerability management, and related domains.