Jobs at OKX

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Lead institutional relationships and revenue for VIP clients (banks, asset managers, hedge funds, family offices). Originate and close major partnerships, shape vertical strategy, advocate product needs to engineering, articulate regulatory and compliance positioning, and own institutional marketing and thought leadership.

Manage day-to-day compliance operations for a MiFID II investment firm, including financial promotions review, complaints administration, regulatory and trade reporting, compliance monitoring, regulatory registers, product assessments, policy updates, AML/CFT support, and board reporting. The role requires accurate execution across recurring regulatory workstreams, regulatory-change tracking, audit readiness, and collaboration with Legal, Risk, Product, Marketing, Finance, Data, and Engineering teams.

Leads global financial crime compliance investigations, transaction monitoring, suspicious transaction reporting, and AML/CFT operations. Manages AML investigators, evaluates requirements across jurisdictions, improves investigative processes, drafts procedures, analyzes performance data, and partners with product and engineering teams on compliance systems. Requires strong regulatory knowledge, team leadership, process management, communication, and familiarity with cryptocurrency financial crime trends and blockchain analytics tools.

Lead affiliate and KOL partnership development in Czechia and Slovakia. Recruit affiliates, VIP traders, and influencer communities; run campaigns to drive trading volume and user acquisition; build and maintain partner relationships; collaborate with product on market insights; monitor competitors and regional regulations to refine strategy.

Owns OKX’s global customer complaints program within Compliance. Oversees regulatory responses, complaints governance, quality assurance, second-line oversight, trend analysis, root-cause remediation, executive reporting, and regulatory alignment across jurisdictions. Coordinates with Legal, Compliance, Product, Operations, Risk, and Customer Support teams to address escalated complaints, monitor customer outcomes, strengthen controls, and track remediation through closure.

Drive affiliate growth across MENA by identifying and onboarding affiliates, influencers, and HNW clients; manage relationships; plan and execute online/offline campaigns and events; optimize user acquisition through KPI-driven analysis and segmentation to grow OKX's regional user base and brand awareness.

Owns OKX’s global customer complaints program within Compliance. Oversees complaints governance, quality assurance, regulatory alignment, second-line oversight, trend analysis, root-cause remediation, executive reporting, and regulatory responses across jurisdictions. Partners with Legal, Compliance, Support, Product, Operations, Risk, and senior stakeholders to improve customer outcomes, address systemic issues, maintain controls, and track remediation through closure.

Draft, review, and negotiate commercial agreements; manage contract records and lifecycle; design SOPs, playbooks and legal processes; collaborate with business stakeholders and vendors; support cross-border matters and special projects.

Manage and grow institutional client relationships for OKX by driving sales, onboarding, product collaboration, upselling, and ensuring compliant, high-quality operational support.