Teams at North Carolina Department of Public Instruction

Probation/Parole Officers supervise offenders, conduct assessments, manage cases, ensure compliance, and maintain professional relationships with law enforcement and court personnel. They are required to carry firearms and respond to crises.

Represent indigent clients in criminal and juvenile matters in district and superior courts; conduct legal research and writing; prepare and litigate cases, visit clients in jail, travel between counties for court, training, and investigations; participate in community outreach; manage a high-volume caseload.

The Highway Patrol Telecommunicator assists in emergency response by coordinating information and resources, ensuring officer safety, and supporting public trust.