Teams at New Relic

Leads and develops a technical support engineering team, oversees daily operations and service-level objectives, manages customer escalations, drives cross-functional process improvement programs, and participates in on-call support. The role requires people-management expertise, analytical problem solving, empathetic communication, operational strategy, and familiarity with enterprise support platforms such as Salesforce, ServiceCloud, Google Workspace, or Tableau.

The Senior Account Executive will develop relationships with new Nordic customers, managing the sales cycle and collaborating with internal teams to create strategies for customer acquisition.