Jobs at Multiplier

The GTM Data Engineer will integrate, optimize, and manage the GTM systems, build data pipelines, ensure data quality, and collaborate on analytics to enhance GTM efficiency and decision-making.

Lead architecture and roadmap for global MarTech stack, oversee tool selection and vendor negotiations, integrate systems with CRM and data platforms, ensure data governance and compliance (GDPR/CCPA), prepare stack for API-driven and agentic development, and drive automation and cross-functional alignment to improve marketing effectiveness.

Lead architecture and implementation of scalable Salesforce solutions across Sales, Service, and Data Cloud. Design integrations, data pipelines, identity/security models, AI-driven CRM features, and enterprise automation while providing technical leadership and governance.

Partner with Sales, Product, Engineering, and operations to design scalable, product-first solutions for complex global employment and payroll use cases. Validate feasibility, identify risks, and create reusable solution assets, playbooks, and inputs that shape product roadmap and improve cross-functional consistency and deal win rates.

Lead and manage a payroll support team covering EMEA and US, own SLAs/KPIs and escalation paths, resolve complex payroll queries, improve root causes and knowledge base, manage Salesforce/Zendesk workflows and reporting, and hire/coach support specialists.

Build and scale CS enablement: create playbooks, SOPs, training, and single-source resources; translate complex compliance/product changes into actionable content; run trainings; partner across Product, PMM, Legal, and BizOps; track enablement outcomes tied to team performance and continuously improve.

Lead and develop a Customer Success team for EMEA, drive retention and satisfaction through strategic relationship management, monitoring customer health metrics, cross-functional collaboration, and identifying upsell/cross-sell opportunities. Provide reporting and ensure resources and tools support account management.

Manage and grow a portfolio of EMEA accounts via consultative customer success: drive product adoption, identify expansion opportunities, collaborate cross-functionally, relay customer feedback to product, and ensure retention and quota attainment.

Sell Multiplier's EOR/AOR and global payroll solutions across EMEA by owning the full sales cycle. Source and convert inbound/outbound leads, manage pipeline and forecasts in Salesforce, collaborate with BDRs and Customer Success, meet revenue targets, onboard new clients, and represent the company at regional events. Occasional travel (~25%) across EMEA is required.

The role involves providing legal guidance on global privacy and AI issues, collaborating with teams to ensure compliance, and developing scalable processes.

Drive new business within France through outbound prospecting, close deals, and manage pipelines in Salesforce. Build partner relationships, collaborate with BDRs and customer success to onboard and expand accounts, and occasionally travel for client meetings and events.