Jobs at Multiplier

Lead architecture and implementation of scalable Salesforce solutions across Sales, Service, and Data Cloud. Design integrations, data pipelines, identity/security models, AI-driven CRM features, and enterprise automation while providing technical leadership and governance.

Manage and oversee payroll operations across EMEA, ensure compliance with local regulations, implement payroll processes, resolve discrepancies, support junior team members, collaborate with auditors and stakeholders, maintain accurate records, conduct audits, and deliver process improvements and cost-saving initiatives.

Lead positioning, messaging, and go-to-market strategy for new products and features. Create sales enablement content, conduct competitive and market research, partner with Product, Sales, and Customer Success, support pricing and commercialization, and track product marketing impact to drive adoption and revenue.

Lead and manage payroll operations across EMEA, ensuring compliance with local regulations, accurate and timely processing, audits, process improvements, stakeholder communication, and guidance to junior team members. Maintain payroll records, collaborate with external partners, resolve discrepancies, and implement cost-saving initiatives.

Serve as the UAE payroll SME leading implementations from discovery through go-live. Run discovery workshops, ensure UAE legislative compliance, validate payroll configuration and testing, support go-live and first payroll, advise Sales/Product/Engineering, own playbooks and documentation, and drive process and product improvements.

Lead end-to-end Indian payroll implementations as the subject-matter expert: run discovery workshops, validate payroll configuration, oversee testing and go-live, ensure legal compliance, advise sales/product/engineering, and maintain India-specific playbooks and documentation.

Serve as the Canadian payroll SME leading country-specific implementations from discovery to go-live. Ensure compliance with Canadian legislation, validate configurations with Product and Engineering, lead testing and parallel runs, support go-live readiness and first payroll, advise Sales and customers, maintain playbooks and documentation, and drive product and process improvements.

Serve as US payroll SME leading payroll discovery, configuration validation, testing, parallel runs and go-live. Advise customers, Sales, Product and Engineering, own US implementation playbooks, and ensure compliant, high-quality payroll implementations.

Build and scale the Customer Success enablement function: create playbooks, SOPs, training, and single-source resources; translate complex compliance and product changes into actionable content; run workshops; align CS with Product, PMM, Legal, and BizOps; track enablement outcomes to improve team performance.

The role involves providing legal guidance on global privacy and AI issues, collaborating with teams to ensure compliance, and developing scalable processes.

Lead German payroll implementations as the payroll SME from discovery through go-live. Ensure compliance with German legislation, validate payroll configuration and testing, advise customers and internal teams, manage go-live readiness, and maintain implementation playbooks and documentation.

Own end-to-end statutory payroll tax filings, remittances, reconciliations, and proof-of-payment for UK, Germany, and Netherlands. Validate pre-payroll statutory items, submit RTI/ELSTER/Loonheffingen filings, manage notices and year-end statutory processes, maintain audit-ready records, monitor legislation, update country playbooks, and reduce manual processes toward autopilot.

Senior, hands-on payroll support lead for France, Germany, Italy, and Spain. Owns the most complex cases and escalations, coaches support specialists, ensures accurate country-specific payroll processing, maintains knowledge base, partners with operations and product to resolve root causes, and manages cases in Salesforce/Zendesk across CET peak payroll cycles.

Senior payroll support lead owning complex payroll queries and escalations for the UK, Denmark and UAE. Resolve country-specific gross-to-net, statutory deductions, corrections and off-cycle scenarios; set quality standards; coach support specialists; maintain knowledge base; partner with Payroll Operations, Product, and in-country providers to drive root-cause fixes and ensure compliance.

Lead and manage a payroll support team covering EMEA and US, own SLAs/KPIs and escalation paths, resolve complex payroll queries, improve root causes and knowledge base, manage Salesforce/Zendesk workflows and reporting, and hire/coach support specialists.