Teams at Medserv

Supervise a healthcare client-services team managing pathology, radiology, radiation oncology, and neurosurgery processes. Responsibilities include directing daily work, maintaining SOPs and service levels, handling client issues and complaints, supporting onboarding and meetings, training new starters, reviewing performance, and presenting operational data. The role requires strong communication, analytical, prioritization, Excel, and people-leadership skills in a hybrid environment.

Lead architecture and delivery of complex platform initiatives, modernise legacy systems, design scalable full‑stack software, drive CI/CD and reliability, mentor engineers, respond to production incidents, and shape AI/LLM-assisted capabilities for claims, medical coding and billing automation.