Teams at Match Group

Analyze and improve Trust & Safety policies across Match Group platforms. Responsibilities include researching policy topics, identifying gaps and inconsistencies, conducting audits and efficacy reviews, drafting guidance, implementing updates, supporting operations teams, answering policy questions, and synthesizing stakeholder feedback and quantitative and qualitative data.

Own the end-to-end help center and support content experience, including roadmap, voice and editorial standards, taxonomy, audits, publishing, and performance measurement. Use analytics to improve content discovery, self-service resolution, ticket deflection, customer satisfaction, and content quality. Write and edit launch, policy, and workflow content while aligning stakeholders across Operations, Product, Engineering, Legal, and Policy.

Lead full-cycle recruiting across Match Group brands, functions, and markets. Partner with senior leaders, develop hiring strategies, source passive talent, build talent maps, manage structured interviews, optimize recruiting processes, guide offer decisions, and provide market intelligence. Use recruiting analytics, modern sourcing platforms, AI-enabled tools, and ATS systems to improve hiring outcomes.