Jobs at Match Group

Investigate and resolve complex Trust & Safety and customer support escalations, including fraud, abuse, sensitive content, platform issues, and policy violations. Review bug reports, troubleshoot application issues, analyze user feedback, and coordinate with Engineering, Legal, Marketing, Communications, Trust & Safety, and outsourced support teams. Identify process improvements, manage high-pressure cases, and support team mentoring and upskilling while working APAC timezone schedules.