Mastercard
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Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead European customer-care performance strategy, translate technical incidents into customer impact, coordinate P1/P2 incident response, build monitoring and dashboards, drive analytics-driven improvements, partner with Product/Engineering/Regional teams, and represent Mastercard to customers during critical moments.
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead product strategy and execution for SME-focused payments products. Own ideation, research, vendor integrations, go-to-market support, and data-driven feature development with cross-functional teams to increase customer usage and revenue.
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Design, build, test, and operate scalable, resilient payment services with an emphasis on performance engineering: define NFRs, run performance tests, tune JVM/database/infrastructure, build test automation, conduct capacity planning, and drive observability and operational readiness across the SDLC.
