Teams at M-KOPA

The Senior CRM Manager will build and scale lifecycle programs to drive retention and upsell, optimize customer journeys, and analyze performance across African markets.

The Senior Analyst will lead analytical work to refine M-KOPA's credit risk models and eligibility criteria, directly impacting loan access for customers across Africa.

The Lead AI Engineer will lead the AI Ops team, developing automations and AI agents to improve internal operations and customer service in a fintech setting, while managing engineers and prioritizing tasks effectively.