Offices at Klaviyo

Klaviyo seeks a Customer Support Manager to lead a team, enhance customer experience, and drive communication and operational improvements in a fast-paced environment.

The Outbound Business Development Representative will identify potential clients, collaborate with Account Executives on strategies, and enhance outbound processes while reflecting the company's values.

The role involves providing exceptional product support, resolving customer issues via email and chat, and developing knowledge of the Klaviyo platform. The specialist must communicate effectively and document troubleshooting steps.