Teams at Kenvue

Provides multilingual employee support through phone, email, and chat; resolves HR-related inquiries, escalates complex cases, and collaborates with HR and Payroll. Maintains service quality, knowledge articles, and procedures; trains new team members; supports process improvements; and monitors contact center performance, workforce reports, staffing forecasts, and scheduling.

Manages national key accounts, revenue and profit targets, assortment and pricing, promotions, annual negotiations, customer budgets, and activation concepts. Analyzes market and competitor trends, maintains customer relationships, and collaborates with marketing, supply chain, customer activation, and controlling teams. The role requires strategic thinking, strong negotiation and communication skills, German and English fluency, and at least five years of key account management experience.

Supports commercial brand activation through budget tracking, agency and supplier coordination, market reporting, campaign and product launch execution, internal promotional approvals, competitive intelligence, and sales communications. The trainee collaborates with brand, supply chain, regulatory, research, PR, and field sales teams while contributing creative ideas and analyzing in-market performance.