Teams at Intercom

Build and operate GTM data systems covering account identity resolution, deduplication, corporate hierarchies, account and contact sourcing, enrichment, and Salesforce synchronization. Develop LLM-powered web research and enrichment pipelines, model data in dbt on Snowflake, orchestrate workflows with Airflow, and maintain quality controls. Partner closely with Sales, Marketing, RevOps, Partnerships, and Finance to create reliable data foundations that improve targeting, pipeline management, and revenue growth.

Lead and grow an engineering team building an AI-first helpdesk. Set goals, shape roadmap with Product and Design, provide technical judgment on architecture and reliability, unblock engineers, coach senior talent, and align engineering across teams while exploring AI-assisted development to improve delivery.

As a Senior Finance Data Scientist, you will develop predictive financial models, analyze customer data, and communicate insights to leadership, driving strategic financial decisions.