Teams at Intercom

Lead large, complex customer deployments of Intercom and Fin, define scope and success metrics, manage timelines and stakeholders, perform hands-on platform configuration and integrations, coordinate technical readiness and data migrations, track adoption and outcomes, and evolve deployment methodology and best practices.

Manage full sales cycle for Mid-Market customers: prospect, demo, forecast, and close new SaaS business; evangelize product, mentor teammates, and represent customer feedback to Product and Marketing.

The Account Executive will manage the sales cycle for Mid-Market clients, driving product adoption and contributing to team growth while maintaining strong client relationships.